Experienced Customer Product Specialist – Entry Level – Work From Home Opportunity
At arenaflex, we are a leading consulting firm specializing in product testing and product development work. Our mission is to provide actual user feedback in real-time to companies and market research firms to evaluate products, ensuring proper product certification and greater market access. We are currently seeking an experienced Customer Product Specialist to join our team of In-Home Usage Testers, working from the comfort of their own homes nationwide in the US.
About arenaflex
arenaflex is a dynamic and innovative company that designs and conducts In-Home Usage Testing (IHUT) locally and nationally to provide valuable insights to companies and market research firms. Our team is passionate about delivering exceptional results, and we are committed to providing a flexible and rewarding work environment for our employees. As a Customer Product Specialist, you will play a vital role in helping us achieve our mission by providing honest and reliable feedback on various products and services.
Job Summary
We are seeking an experienced Customer Product Specialist to work from home, fulfilling upcoming contracts with national and international companies. As an In-Home Usage Tester, you will be responsible for properly documenting In-Home Usage Tests, taking care of the product being tested, and following specific instructions. This is an entry-level opportunity that offers flexible hours, competitive pay, and the chance to learn about an exciting industry.
Key Responsibilities
* Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
- Take care of the product being tested and use it responsibly
- Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
- Some In-Home Usage Tests projects may require participants to use arenaflex's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
- There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
- Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements
* Ability to follow specific instructions
- Excellent attention to detail and curious spirit
- Be able to work 15-25 hours per week and commit to a certain routine
- Have access to a computer and a reliable internet connection
- Have access to a digital camera or cell phone that takes pictures
- Be honest and reliable
- Good communication skills are an asset
- 18 years or older
Benefits
* Very competitive pay rate
- Weekly pay
- Work around your own schedule
- Learn about an exciting industry
- Telecommute (you can work from home, work or school)
- Most of the time you can keep the product you tested
Why Join arenaflex?
* We offer a flexible and rewarding work environment
- You will have the opportunity to work on various projects and products
- You will be part of a dynamic and innovative team
- You will have the chance to learn about an exciting industry
- You will receive competitive pay and benefits
How to Apply
If you are a motivated and detail-oriented individual who is looking for an entry-level opportunity, flexible or seasonal work, temporary work, or part-time work, we encourage you to apply for this exciting opportunity. Please visit our website to register as a candidate and submit your application.
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Note:
arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to providing a diverse and inclusive work environment. Apply for this job