Experienced Full Stack Data Entry Specialist – Title and Registration Process Management

At arenaflex, we're revolutionizing the way people buy and sell vehicles. As a Data Entry Specialist, you'll play a vital role in ensuring the smooth transition of vehicle ownership from arenaflex to our customers. If you're passionate about delivering exceptional customer experiences, have a keen eye for detail, and enjoy a fast-paced work environment, we want you to join our team!

About arenaflex

arenaflex is a leading online used car retailer that's changing the way people buy and sell vehicles. We're committed to providing an exceptional customer experience, and our team is the driving force behind this mission. With a focus on innovation, customer satisfaction, and employee growth, we're creating a dynamic work environment that's both challenging and rewarding.

Job Summary

As a Data Entry Specialist, you'll be responsible for the administrative aspects of registering our customers' vehicles, including checking documents, completing registration processes, and interacting with state and county government licensing departments. You'll work closely with our team to ensure accurate and timely registration, and provide exceptional customer service to our customers.

Key Responsibilities

* Process, finalize, and mail out customer registrations

• Review customer paperwork for accuracy
• Interact with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies
• Work closely with the local DMV; picking up, receiving, and filing paperwork from the DMV
• Update customer records to ensure the most up-to-date information is available
• Interact with team members across various lines of the business
• Assist Specialists and other employees with customer follow-up
• Input, cross-reference, and retrieve data from multiple internal and external databases
• Maintain detailed notes within a customer tracking system
• Other duties as assigned

Qualifications

* 1+ years of work experience in an administrative or data entry capacity

• High School Diploma, GED, or equivalent education required
• Ability to manage, organize, and reconcile multiple sources of information with accuracy
• Ability to handle multiple tasks and priorities effectively
• Professional written and verbal communication skills
• Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
• Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully
• Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution-oriented mindset
• Critical thinker and the ability to make appropriate judgment calls
• Regular, consistent attendance in office (no remote work allowed)
• Ability to obtain notary based on state-specific requirements (as needed)
• Ability to read, write, speak, and understand English

Preferred Qualifications

* Bachelor's degree

• Internships or Volunteer Experience
• Certification(s) - We value investing in your personal and/or professional development!

Career Growth Opportunities

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Specialist, you'll have opportunities to:

• Develop your skills in data entry, customer service, and problem-solving
• Work closely with our team to ensure accurate and timely registration
• Provide exceptional customer service to our customers
• Participate in training and development programs to enhance your skills and knowledge
• Take on additional responsibilities and contribute to the growth and success of our team

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that's both challenging and rewarding. As a Data Entry Specialist, you'll work in a collaborative team environment with a focus on customer satisfaction and employee growth. We offer a competitive starting hourly rate, substantial growth opportunities based on performance, and a comprehensive benefits package that includes:

• Competitive, performance-based compensation
• 401(k) with arenaflex match
• Opportunity for overtime during busy seasons
• Student loan repayment programs
• Employee stock purchase plan discount
• 100% company-paid healthcare premiums
• Dental and vision benefits
• Wellness program to support mental, physical, and financial health
• Pet care savings program
• Generous paid-time off (13 days for first year, increases to 20 days thereafter)
• 9 company-paid holidays, including your birthday
• Onsite kitchen with snacks and regular team lunches
• Discounts from over 700,000 retailers through our Access Perks program

Schedule

As a Data Entry Specialist, you'll work in a full-time, hourly position with work hours that may fluctuate based on business needs. During peak periods (such as Tax Season), you can expect an increase in hours, while other times of the year might see a decrease. You'll be assigned a shift based on business needs, and our team operates between the hours of 7:00 AM and 6:00 PM, Monday through Friday, and may include holidays.

Training

As a new hire, you'll participate in a comprehensive training program that will equip you with the skills and knowledge you need to succeed in your role. Training will be paid at the full-time hourly rate, and you'll be required to demonstrate proficiency in order to graduate training.

How to Apply

If you're passionate about delivering exceptional customer experiences, have a keen eye for detail, and enjoy a fast-paced work environment, we want you to join our team! Apply now to become a Data Entry Specialist at arenaflex and take the first step towards a rewarding career in a dynamic and growing company. Apply Job! Apply for this job