Data Entry Representative – arenaflex San Juan, PR
Join arenaflex, a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Data Entry Representative at arenaflex, you will play a vital role in improving health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Our team is guided by diversity and inclusion, and we offer comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.
About arenaflex
arenaflex is a leading global organization that is restlessly pursuing new ways to operate our service centers, improve our service levels, and help people lead healthier lives. We are part of the UnitedHealth Group family of businesses, and our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life.
Job Summary
We are seeking a highly skilled and detail-oriented Data Entry Representative to join our team in San Juan, PR. As a Data Entry Representative, you will be responsible for supporting our Quest Diagnostics operations through Billing Data Entry, Billing Data Acquisition, Manual Mail Returns, and/or Third-Party Denials processes. If you have a passion for data entry, customer service, and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Primary Responsibilities
As a Data Entry Representative, your primary responsibilities will include:
- Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
- Follow procedural guidelines to enter information in the systems and answer patient inquiries
- Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
- May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
- Data entry utilizing templates for letters and other correspondences
- Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
- Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
- Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing
English Proficiency & Data Entry Proficiency Assessment
ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION.
Required Qualifications
To be successful as a Data Entry Representative, you will need to have:
- 1 year of data entry experience
- Customer service experience
- Professional proficiency in both English and Spanish
- Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
- Ability to work 40 hours/week during standard business operating hours Monday – Friday from 7:00am – 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
Preferred Qualifications
While not required, having the following qualifications will make you a strong candidate:
- Medical billing experience
- Proven knowledge of medical or health insurance terminology
- Proven solid Microsoft Excel skills
Work Environment & Company Culture
As a Data Entry Representative at arenaflex, you will be part of a dynamic and diverse team that is passionate about making a difference in the lives of others. Our work environment is guided by diversity and inclusion, and we offer comprehensive benefits and career development opportunities. You will have the opportunity to work with talented peers, learn new skills, and grow your career in a supportive and inclusive environment.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Competitive salary
- Comprehensive benefits package
- Career development opportunities
- Recognition and rewards for outstanding performance
- A dynamic and inclusive work environment
How to Apply
If you are a motivated and detail-oriented individual who is passionate about data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Drug-Free Workplace
arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply for this job