Experienced Customer Service Representative – Telework Opportunities in Quebec
Join arenaflex's dynamic team of customer service professionals and embark on a rewarding career journey that combines advising, supporting, and building loyalty for our valued members and clients. As a key player in our client relations centres, you will have the opportunity to make a meaningful difference in the lives of our customers while working from the comfort of your own home in Quebec.
About arenaflex
arenaflex is a leading financial institution dedicated to empowering its members and clients through innovative solutions and exceptional service. Our commitment to equity, diversity, and inclusion has earned us a reputation as a forward-thinking organization that values the unique perspectives and talents of our employees. At arenaflex, we believe that our people are the driving force behind our success, and we strive to create a positive and inclusive work environment that fosters growth, learning, and well-being.
Variety of Opportunities
We have a range of exciting opportunities available in various areas, including:
- Member/client relations
- Life and health insurance
- Fraud prevention
- Credit analysis and collections
- Emergency communications
- And many more!
What You Can Expect
As a customer service representative at arenaflex, you can look forward to:
- A competitive hourly rate starting at $25.13/hour, plus a shift premium (where applicable)
- An annual performance-related bonus
- 4 weeks of flexible vacation starting in the first year
- Reimbursement of health and wellness expenses and telework equipment
- Group insurance, including telemedicine
- A defined benefit pension plan that provides predictable, stable income throughout retirement
- Benefits are subject to eligibility criteria
What We're Looking For
To succeed in this role, you will need:
- A diploma of college studies (technical DCS) in a relevant field
- At least 1 year of relevant experience
- Other combinations of relevant training and experience may be considered
- Knowledge of French is required
- For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients
- Work arrangements vary depending on the position and involve either hybrid work or telework
Our Commitment to Diversity and Inclusion
At arenaflex, we believe in creating a workplace that reflects the diversity of our members, clients, and communities. We are committed to equity, diversity, and inclusion and strive to provide a positive and inclusive work environment for all employees. We have zero tolerance for discrimination of any kind and believe that our teams should reflect the diversity of the members, clients, and communities we serve.
Accommodations and Accessibility
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Why Join arenaflex?
Discover what sets arenaflex apart from other employers. Learn why our growth strategy puts people first and how helping our employees to shine, in every area of life, is the key to our success.
Watch Our Video
Click the following link to view this short video: The arenaflex difference
Apply Now
Ready to embark on a rewarding career journey with arenaflex? Click the following link to apply: Apply Job!
Job Family
Member/client sales and service (FG)
Note:
arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that reflects the diversity of our members, clients, and communities. Apply for this job