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Collections Clerk

Work from home Full-time role Hiring

Job Description:

  • Responsible for assisting with all functions associated with billing and third-party payers
  • Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing
  • Proactive professional who can identify collection trends and solve them in a timely manner
  • Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer
  • Evaluates patient financial status and establishes contract payment plans
  • Keeps informed on all current Medicare, Medicaid, and third-party payer regulations and requirements
  • Informs management and other staff members of changes and keeps documentation current and accessible
  • Successfully reduces days in A/R and meets assigned goals
  • Responds to overflow Customer Service incoming patient phone calls
  • Other assigned duties as required

Requirements:

  • High School Diploma or Equivalent
  • 2 years of medical collections experience preferred
  • Experience with medical practice billing software necessary
  • Good verbal and written communication skills
  • Knowledge of computers with experience in windows-based systems and Microsoft Office
  • Knowledge of CPT and ICD-10 coding and electronic billing necessary
  • Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
  • Ability to read, write and speak the English language
  • Ability to handle frequent interruptions that result in having to re-evaluate priorities
  • Proficient in medical terminology
  • Detail oriented

Benefits:

  • Comprehensive health, dental, and vision insurance
  • Health Savings Account with an employer contribution
  • Life Insurance
  • PTO
  • 401(k) retirement plan with a company match
  • And more!

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