23299 Billing Operations Specialist-w2 only

nTech Workforce has an immediate 23299 Billing Operations Specialist Terms of Employment

• W2 Contract, 6 Months
• Remote Opportunity (PST working hours)

Overview

As a Billing Operations Specialist, you will support and maintain billing processes that are essential to Lyft Business and Lyft Media’s financial operations. Your role will focus on ensuring accurate and timely billing, supporting customer satisfaction, and contributing to process improvements. You’ll collaborate with cross-functional teams, including finance (FP&A, accounting), sales, operations, engineering, and customer support, to address billing needs, resolve discrepancies, and help implement scalable solutions that align with Lyft’s goals.

Responsibilities

• Support billing operations processes to ensure accuracy, timeliness, and compliance with company policies and industry regulations for Lyft Media and Lyft Business.
• Calculate and manually adjust invoices or billing entries in line with established procedures, maintaining accuracy and adherence to standards.
• Assist in identifying and recommending opportunities to improve existing billing systems and processes.
• Collaborate with cross-functional teams, including Sales, Sales Operations, FP&A, Product Management, Engineering (Product, CRM, IT Corp, and FinTech), and Customer Support, to address billing needs and operational challenges.
• Act as the primary point of contact for Sales and AR teams via Slack to answer questions such as "where is the invoice?"
• Review and audit line-level information, including monthly "flights" for ad campaigns.
• Navigate Salesforce (CRM) to track down contract details and Oracle Fusion (ERP) to assist with AR inquiries.

Required Skills & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent work experience.
• 2-4 years of experience in billing operations, finance, or a related field.
• Expert-level proficiency in Google Sheets and the broader G Suite.
• Familiarity with billing systems and software.
• Strong attention to detail and a commitment to accuracy in all tasks.
• Ability to identify and resolve issues with guidance, and implement changes effectively.
• Clear and professional communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Interest in learning and growing within billing operations and process optimization.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Preferred Skills & Experience

• Technical experience.
• Experience in B2B or media sales billing.
• Experience in Ad Sales or Media Sales billing (understanding "selling space").
• Familiarity with Salesforce, JIRA, and Oracle Fusion.
• Interest or experience in AI tools for productivity.

Benefits

Information

• Medical Insurance; Vision Insurance; Dental Insurance
• 401K Retirement Plan (Discretionary Match Offered)
• Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
• Employee Referral Bonus
• Bi-Weekly Direct Deposit
• Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter. Apply tot his job Apply To this Job