Experienced Customer Service/Data Entry Representative – Remote Claims Coordination Support

At arenaflex, we're committed to providing exceptional customer service and support to our clients, and we're seeking a highly skilled and detail-oriented Customer Service/Data Entry Representative to join our remote team. As a key member of our claims coordination team, you'll play a vital role in ensuring the smooth processing of claims and providing top-notch support to our clients.

About arenaflex

arenaflex is a leading provider of innovative solutions in the claims coordination industry. We're dedicated to delivering exceptional customer service, and our team is passionate about making a positive impact on our clients' lives. With a strong commitment to diversity, equity, and inclusion, we strive to create a work environment that's inclusive, supportive, and empowering for all employees.

Job Summary

As a Customer Service/Data Entry Representative, you'll be responsible for providing administrative and staff support services to our claims coordination team. This is a remote position, and we'll provide you with the necessary equipment to perform your duties. If you're a detail-oriented, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities

* Provide administrative and staff support services to our claims coordination team

• Perform data entry of claims information into our claims management systems
• Follow up on missing information to process claims efficiently
• Review invoices to ensure accuracy and completeness
• Compile reports from systems with claims information
• Collaborate with team members to resolve client inquiries and issues
• Maintain accurate and up-to-date records and files
• Participate in ongoing training and professional development to enhance skills and knowledge

Requirements

* High school diploma or equivalent

• 6 months to 1 year of work experience in a customer service or data entry role
• Basic computer and typing skills (at least 40 wpm)
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a remote team
• Willingness to submit to a background investigation (any offer of employment is conditioned upon the successful completion of a background investigation)
• Unrestricted work authorization to work in the United States

Preferred Qualifications

* Previous experience in claims coordination or a related field

• Knowledge of claims management systems and software
• Certification in customer service or data entry (e.g., Certified Customer Service Representative (CCSR) or Certified Data Entry Specialist (CDES))
• Experience working in a remote or virtual environment

Benefits

* Competitive salary and benefits package

• Medical/dental/vision plans
• Life and accident insurance
• 401(K) retirement plan
• Employee stock purchase plan
• Educational expense reimbursement
• Employee assistance program
• Flexible work hours (availability varies by office and job function)
• Training programs
• Matching gift program

Work Environment and Culture

At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering for all employees. We believe that diversity, equity, and inclusion are essential to our success, and we strive to create a workplace that reflects the diversity of our clients and communities. Our remote team is collaborative, dynamic, and passionate about delivering exceptional customer service.

Compensation and Perks

We offer a competitive salary and benefits package, including medical/dental/vision plans, life and accident insurance, 401(K) retirement plan, employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours, training programs, and matching gift program.

How to Apply

If you're a motivated, detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We're an equal opportunity employer and welcome applications from diverse candidates.

Equal Employment Opportunity

arenaflex is an equal opportunity employer and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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