Experienced Customer Service/Data Entry Representative – Remote Claims Coordination Support

At arenaflex, we're dedicated to providing exceptional customer service and support to our clients. As a Customer Service/Data Entry Representative, you'll play a vital role in our claims coordination team, ensuring that our clients receive the highest level of service and support. We're seeking a highly motivated and detail-oriented individual to join our remote team, providing administrative and staff support services to our clients.

About arenaflex

arenaflex is a leading provider of innovative solutions and services to the insurance industry. Our team of experts is committed to delivering exceptional results and exceeding our clients' expectations. We're passionate about creating a positive and inclusive work environment that fosters growth, learning, and collaboration.

Job Summary

As a Customer Service/Data Entry Representative, you'll be responsible for providing a wide range of administrative and staff support services to our claims coordination team. This includes data entry, follow-up on missing information, reviewing invoices for accuracy, and compiling reports from systems. You'll work closely with our team to ensure that our clients receive the highest level of service and support.

Responsibilities

* Provide administrative and staff support services to our claims coordination team

• Perform data entry of claims information into our claims management systems
• Follow up on missing information to process claims efficiently
• Review invoices to ensure accuracy and completeness
• Compile reports from systems with claims information
• Collaborate with our team to resolve client issues and concerns
• Maintain accurate and up-to-date records and files
• Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices

Requirements

* High school diploma or equivalent

• 6 months to 1 year of work experience in a customer service or administrative role
• Basic computer and typing skills (at least 40 wpm)
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to submit to a background investigation
• Unrestricted work authorization to work in the United States

Preferred Qualifications

* Previous experience in the insurance industry or a related field

• Knowledge of claims management systems and processes
• Experience with data entry and record-keeping software
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines

Benefits

* Competitive salary and benefits package, including medical, dental, and vision plans

• Life and accident insurance
• 401(K) plan with company match
• Employee stock purchase plan
• Educational expense reimbursement
• Employee assistance program
• Flexible work hours (availability varies by office and job function)
• Ongoing training and professional development opportunities
• Matching gift program

Work Environment and Culture

arenaflex is committed to creating a positive and inclusive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional results and exceeding our clients' expectations. We're dedicated to providing ongoing training and professional development opportunities to help our employees grow and succeed in their careers.

How to Apply

If you're a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. In addition, we will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Contact Us

If you have any questions or would like more information about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Apply Job! Apply for this job