E-Commerce Coach at Highticket.io

As a Coach at HighTicket.io, you will guide students through building and scaling their e-commerce stores, from product research and supplier outreach to advertising and optimization. You will host live coaching calls, provide one-on-one feedback, and help troubleshoot student challenges in real time. This role functions similarly to a Customer Success Manager. You will own student progress and outcomes, staying actively involved throughout their journey. You will be instrumental in helping students hit key milestones: launching their store, securing authorized suppliers, running profitable ad campaigns, and achieving consistent sales growth.

Key Responsibilities

• Lead live coaching sessions (group or individual) focused on store building, marketing, and growth strategy
• Review student stores, ads, and metrics to provide actionable feedback
• Help students refine their product selection, pricing, and offer positioning
• Provide guidance on supplier outreach, branding, and store optimization
• Assist students in understanding and improving their Google Ads campaigns (if applicable)
• Be active on Slack throughout the day to support students in real time
• Join and lead live calls regularly, and be available for ad hoc student support
• Collaborate with the HighTicket.io team to improve coaching frameworks, resources, and curriculum
• Maintain high engagement and satisfaction within your assigned student groups

Role Expectations

• This is a full-time role requiring daily availability during working hours
• You are expected to be responsive on Slack throughout the day
• You will regularly lead live calls and be available for unscheduled student support
• This is not a side role. Candidates should not be actively running an agency, managing external clients, or otherwise engaged in commitments that would limit their responsiveness and availability

Minimum Qualifications

• 3+ years of hands-on e-commerce experience (Shopify or equivalent platform)
• Proven track record of generating sales and scaling profitable stores
• Strong understanding of core e-commerce principles: product validation, supplier relationships, customer acquisition, and conversion optimization
• Excellent communication and teaching skills, able to simplify complex topics for beginners
• Empathy, patience, and a genuine desire to see others succeed

Preferred Qualifications

• Experience managing Google Ads (Search, Shopping, or Performance Max)
• Familiarity with Klaviyo, Meta Ads, or TikTok Ads
• Prior coaching, mentoring, or training experience
• Comfortable using Slack, Zoom, and project management tools

Why Join HighTicket.io

• Fast-growing, mission-driven company transforming the e-commerce education space
• Work alongside an ambitious, supportive team of entrepreneurs and educators
• Make a direct impact on student success stories
• Remote role with structured availability during working hours
• Growth opportunities within the organization

Compensation

This is a full-time position. Compensation ranges from $4,000 to $8,000 per month. Apply tot his job Apply To this Job