Experienced Inside Sales Specialist - Live Chat and Email

At arenaflex, we're a leading supplier and fabricator of innovative products, serving a wide range of industries and applications across North America. With 19 service centers nationwide, we're committed to delivering exceptional customer experiences and providing our team members with opportunities for growth and development. We're seeking an experienced Inside Sales Specialist to join our team, focusing on digital communications with customers through live chat and email. As a key member of our sales team, you'll develop relationships with existing customers, gather requirements, and negotiate terms to provide our products to a variety of industries and applications.

About arenaflex

arenaflex is a dynamic and innovative company that's been a leader in the industry for years. We're proud of our commitment to customer satisfaction, quality products, and a strong work environment. Our team members are passionate about what they do, and we're looking for like-minded individuals to join our team.

Responsibilities

As an Inside Sales Specialist at arenaflex, you'll be responsible for:

• Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
• Identifying and investigating customer requirements and providing solutions to meet their needs
• Making accurate, rapid cost calculations to provide customers with quotations
• Negotiating the terms of agreements and closing sales
• Providing superior customer service to increase sales opportunities
• Advising on forthcoming product developments and upselling special promotions
• Checking quantities in inventory and order progress with suppliers
• Gathering market and customer information to provide feedback on future buying trends
• Identifying new markets and business opportunities
• Aiming to meet or exceed sales targets

Qualifications

To be successful in this role, you'll need:

• A degree in Business Administration, Marketing, or equivalent sales experience
• An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
• Strong math skills and the ability to learn technical product applications
• Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
• Excellent communication skills, both verbal and written
• Strong team player with the ability to prioritize and multi-task
• Ability to demonstrate creativity and initiative in a sales environment
• High level of professionalism with strong attention to detail

Skills and Competencies

To excel in this role, you'll need to possess:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new products and technologies
• Strong customer service skills and a customer-centric approach
• Ability to work collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to providing our team members with opportunities for growth and development. As an Inside Sales Specialist, you'll have access to:

• Weeks of personalized training to learn our products and business
• Ongoing coaching and feedback to help you succeed
• Opportunities for career advancement and professional growth
• Access to industry-leading products and technologies
• A dynamic and supportive work environment

Work Environment and Company Culture

arenaflex is a Drug-Free Workplace and a strong advocate of workforce diversity. We're committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team members are passionate about what they do, and we're looking for like-minded individuals to join our team.

Compensation, Perks, and Benefits

arenaflex is proud to offer a competitive compensation package, including:

• Quarterly recognition incentives
• A generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

How to Apply

If you're a motivated and enthusiastic sales professional looking for a new challenge, we invite you to apply for this exciting opportunity. Please visit our website at arenaflex.com/careers to learn more and submit your application.

Job Type

Full-time

Benefits

* 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift

* 8 hour shift

Work Location

In person Apply Job! Apply for this job