Experienced Data Entry Specialist – Alternate Investments (Remote Opportunity)
At arenaflex, we're committed to providing exceptional services to our clients and partners. As a key member of our team, the Experienced Data Entry Specialist – Alternate Investments will play a vital role in ensuring the accuracy and efficiency of our daily operations. If you're a detail-oriented and organized individual with a passion for data entry, we encourage you to apply for this exciting remote opportunity.
About arenaflex
arenaflex is a leading provider of innovative financial solutions, dedicated to delivering exceptional results to our clients and partners. Our team of experts is passionate about staying ahead of the curve, leveraging cutting-edge technology and best practices to drive success. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and collaborative team.
Job Summary
The Experienced Data Entry Specialist – Alternate Investments will be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role requires attention to detail, strong analytical skills, and the ability to work independently in a fast-paced environment. As a key member of our team, you'll have the opportunity to make a real impact on our clients' experiences and contribute to the growth and success of arenaflex.
Key Responsibilities
* Process trade deal purchases in customer profiles and identify/address discrepancies between TD Ameritrade and fund companies or transfer agents
- Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
- Perform analysis of complex/escalated issues, test/validation of new technology enhancements, and provider modifications
- Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
- Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
- Collaborate with fund companies, transfer agents, counterparties, and other external business partners to resolve issues and improve processes
Analysis and Troubleshooting
* Review subscription deals or transfer requests
- Identify and address client/advisor account exceptions
- Ensure regulatory compliance (e.g., 2340 and 15C3-3)
- Reconcile Business, Dividend, and Transactions Breaks
- Resolve discrepancies between BOS and Fund Companies
- Review and analyze correct tax coding and corrections of tax coding errors
- Troubleshoot internal/external system issues or concerns
- Identify root causes of breaks between TDA, the Fund, etc.
- Provide method or innovation service alternatives to Management
- Remediate transfer issues with the Fund or Counterparty
- Answer business partner inquiries concerning Fund details requirements/eligibility
- Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
- Promptly and accurately finalize client investing and dividend demands
Essential Qualifications
* High school diploma or equivalent required; associate's or bachelor's degree preferred
- 0-2 years of experience in data entry, customer service, or a related field
- Strong attention to detail and analytical skills
- Ability to work independently in a fast-paced environment
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office, particularly Excel
- Experience with Salesforce or similar CRM systems a plus
Preferred Qualifications
* 2+ years of experience in data entry, customer service, or a related field
- Experience with TD Ameritrade or a similar financial platform
- Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
- Familiarity with tax coding and corrections
- Experience with system troubleshooting and analysis
- Certification in data entry or a related field a plus
Skills and Competencies
* Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office, particularly Excel
- Experience with Salesforce or similar CRM systems a plus
- Ability to learn and adapt to new systems and processes quickly
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their careers. As a remote employee, you'll have access to:
- Ongoing training and development opportunities
- Mentorship and coaching from experienced team members
- Opportunities for career advancement and professional growth
- Flexible work arrangements and remote work options
- A dynamic and collaborative work environment
Work Environment and Company Culture
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional results and making a real impact on our clients' experiences. We're committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and growth.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Competitive salary and bonus structure
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program
- Flexible work arrangements and remote work options
- Ongoing training and development opportunities
- Access to cutting-edge technology and tools
- A dynamic and collaborative work environment
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities.
How to Apply
If you're a motivated and detail-oriented individual with a passion for data entry, we encourage you to apply for this exciting remote opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job