Experienced Learning Experience Designer – WW Customer Trust Training, Risk LXD Team at arenaflex

Are you a passionate learning professional who is dedicated to creating meaningful learning experiences that drive business growth and evolve with the needs of a dynamic organization? Do you have a proven track record of designing and developing innovative learning programs that impact entire teams and drive performance improvement? If so, we invite you to join the WW Customer Trust Training – Learning Experience Design (LXD) team at arenaflex as an Experienced Learning Experience Designer.

About arenaflex

arenaflex is a leading global company that is revolutionizing the way we learn and grow. Our mission is to empower our employees with the skills and knowledge they need to succeed in a rapidly changing world. As a Learning Experience Designer on our WW Customer Trust Training – LXD team, you will play a critical role in creating learning experiences that are engaging, effective, and aligned with our business goals.

About the WW Customer Trust Training – LXD Team

Our team is a dynamic group of Learning Experience Designers, Project/Program Managers, and Managers who are passionate about creating great learning experiences for our associates and investigators. We are responsible for designing and developing learning programs that support new hire, upskill, and other trainings, such as store launches, SOP changes, and tool training. Our goal is to improve learner capabilities and performance through continuous learning, inclusive curriculum design, localization, video-based learning, enhanced practice, proactive maintenance of our curricula, and measuring the learner experience through customer feedback and curriculum evaluation.

Key Responsibilities

As an Experienced Learning Experience Designer on our WW Customer Trust Training – LXD team, you will be responsible for:

• Designing and Developing Learning Experiences: Create engaging e-learning for on-the-job performance improvement using authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools. Manage and execute curriculum maintenance review and implementations cycles.
• Mentoring and Coaching: Mentor or coach new LXDs and apprentices on design and processes.
• Consulting with Customers: Consult with customers to define the problem to be solved and the best solution to that problem.
• Improving Processes and Curriculum Templates: Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials.
• Consulting on Programs: Employ project management skills and tools to manage multiple medium to large-scale projects from analysis through delivery concurrently. Embed data collection and feedback mechanisms throughout our learning solutions to generate data-driven, actionable insights into the Investigator Learning Experience. Lead efforts to drive continuous performance improvement from those insights.
• Collaborating with Stakeholders: Collaborate effectively with global stakeholder teams; Training Delivery, Learner Performance, Operations, Quality, and GPO, to identify knowledge gaps, and develop technical and non-technical training content.

Essential Qualifications

* 5+ years of program or project management experience

• 5+ years of working cross-functionally with tech and non-tech teams experience
• 5+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

* 5+ years of driving end-to-end delivery, and communicating results to senior leadership experience

• 5+ years of driving process improvements experience
• 3+ years of managing stakeholders in cross-functional project experience
• 3+ years of change management experience

Skills and Competencies

* Proven experience in designing and developing learning experiences that drive business growth and performance improvement

• Strong project management skills, with the ability to manage multiple projects concurrently
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform learning solutions
• Experience with authoring tools like Storyline, Rise, Camtasia, Captivate, or similar development tools
• Experience with curriculum design, development, and implementation
• Strong understanding of adult learning principles and instructional design best practices

Career Growth Opportunities and Learning Benefits

As an Experienced Learning Experience Designer on our WW Customer Trust Training – LXD team, you will have the opportunity to:

• Develop your skills and expertise in learning experience design, project management, and curriculum development
• Work on high-impact projects that drive business growth and performance improvement
• Collaborate with cross-functional teams to identify knowledge gaps and develop technical and non-technical training content
• Contribute to the improvement of processes and curriculum templates to minimize the development time for new training materials
• Participate in professional development opportunities, such as training and conferences, to stay up-to-date on the latest trends and best practices in learning experience design

Work Environment and Company Culture

arenaflex is a dynamic and inclusive company that values diversity, equity, and inclusion. We offer a collaborative and supportive work environment that encourages creativity, innovation, and growth. Our company culture is built on the principles of respect, empathy, and open communication, and we strive to create a workplace that is welcoming and inclusive for all employees.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary, benefits, and perks. Our benefits package includes:

• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities
• Access to cutting-edge technology and tools
• Collaborative and supportive work environment

How to Apply

If you are a passionate learning professional who is dedicated to creating meaningful learning experiences that drive business growth and evolve with the needs of a dynamic organization, we invite you to apply for the Experienced Learning Experience Designer position on our WW Customer Trust Training – LXD team at arenaflex. Please submit your resume and a cover letter that highlights your experience and qualifications for the position. We look forward to hearing from you! Apply for this job