Experienced Data Entry Specialist/Part-time (Remote) – Referral Management and Electronic Health Record Support
At arenaflex, we're dedicated to delivering exceptional healthcare solutions that transform lives. As a Data Entry Specialist/Part-time (Remote), you'll play a vital role in our mission by providing accurate and timely data entry services to support our referral management tools and electronic health record staff. This is a unique opportunity to join a dynamic team, work from the comfort of your own home, and contribute to the success of our organization.
About the Role
As a Data Entry Specialist/Part-time (Remote), you'll collaborate with multiple departments, business units, stakeholders, and operational partners to manage data entry into our referral management tools. You'll also provide feedback to our electronic health record staff to ensure consistent data. This role requires strong attention to detail, excellent communication skills, and the ability to work independently in a remote setting.
Primary Responsibilities
* Pull/gather data from relevant computer/electronic systems and software applications (e.g., imaging; electronic; email; spreadsheets)
- Collect data from relevant reference manuals and/or on-line data sources
- Review collected data to ensure information is accurate and complete (e.g., correct names; practice information)
- Seek clarifications or corrections to data from relevant stakeholders (e.g., return missing/incorrect documents to submitters; contact stakeholders to gather additional data)
- Prioritize and/or assign data entry or report requests to the appropriate personnel
- Manually enter and/or scan relevant data using applicable systems or programs
- Review entered data in order to identify errors or discrepancies prior to submission
- Ensure data entry is performed in an accurate and timely manner according to internal standards
- Perform audits of submitted data entries and provide relevant feedback to team members in order to ensure ongoing quality and accuracy
- Facilitate/make corrections to incorrect data entry when applicable
- Review system-generated reports to identify potential errors or discrepancies
- Generate/run reports in order to verify, correct, and/or update information
- Escalate challenging data entry problems/issues to management in order to facilitate their resolution
- Adhere to internal workflows, business rules, policies, and procedures
- Demonstrate understanding of how relevant computer systems and platforms operate and integrate with one another (e.g., eCW; IKA; Leading Reach; Referral Utility; UM Applications)
- Utilize relevant software applications (e.g., Excel; Word; SharePoint; Outlook)
- Stay abreast of changes to relevant workflows, policies, and procedures
- Educate internal team members on applicable changes to data entry procedures, tools, and/or systems
- Generate/run reports (e.g., network utilization) to provide business partners with relevant information
- Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures
- Gather/utilize feedback regarding processes and procedures from business partners to help identify and implement applicable changes/improvements
- Demonstrate knowledge of relevant data confidentially guidelines (e.g., HIPAA compliance)
- Recognize and report system and application problems to relevant partners (e.g., help desk; supervisors; colleagues)
- Contact internal partners (e.g., clinical team) to inform them of data entry errors and implications
- Demonstrate understanding of fundamental health-care related terminology, programs, and/or services
Required Qualifications
* High School diploma or GED
- 3+ years of data entry experience in a corporate or business setting, managed health care, hospital, or insurance environment
- Demonstrated proficiency in data collection/entry and reporting
- Proficiency with Microsoft Office applications to include Power Point, Word, and Excel
Preferred Qualifications
* Associates or Bachelors degree in Information Technology, Data Management, or related degree
- Solid data management experience, preferably within managed care, referral management, patient appointing, and/or patient administration functions
- Solid data mining, analytical, and reporting skills
- Excellent verbal, written communication
Physical & Mental Requirements
* Ability to lift up to 20 pounds
- Ability to use fine motor skills to operate office equipment and/or machinery
- Ability to receive and comprehend instructions verbally and/or in writing
- Ability to use logical reasoning for simple and complex problem solving
Equal Opportunities
arenaflex is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. arenaflex does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable law.
Work Environment and Company Culture
As a remote employee, you'll have the flexibility to work from anywhere within the U.S. and enjoy a dynamic work environment that values collaboration, innovation, and continuous learning. Our team is passionate about delivering exceptional healthcare solutions, and we're committed to providing a supportive and inclusive work environment that fosters growth and development.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary, benefits, and perks that reflect our commitment to our employees' well-being and success. As a remote employee, you'll have the flexibility to work from anywhere and enjoy a work-life balance that suits your needs.
How to Apply
If you're a motivated and detail-oriented individual with a passion for data entry and healthcare, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications and next steps.
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