Experienced Medical Receptionist / Medical Secretary – Entry-Level Customer Service Representative

At arenaflex, we're dedicated to providing top-notch staffing solutions for healthcare professionals in New York State. With 35 years of experience under our belt, we've established ourselves as a trusted partner for healthcare facilities seeking exceptional talent. Our specialty lies in connecting healthcare professionals with rewarding employment opportunities that foster growth and satisfaction. As a medical receptionist, you'll play a vital role in creating a welcoming and well-organized front office for patients, facilitating their flow through the facility, and supporting the healthcare team. Whether you're an experienced medical professional or just starting your career, this is an excellent chance to join a fantastic group in Rochester and be part of a dynamic team.

About arenaflex

arenaflex is a certified women-owned small business with a strong commitment to diversity, equity, and inclusion. We're proud to be an equal opportunity employer, adhering to the principles of anti-discrimination law and providing equal employment opportunities to employees and applicants without regard to their background, characteristics, or protected status.

Job Summary

We're seeking a highly motivated and enthusiastic medical receptionist to join our team in Rochester. As a medical receptionist, you'll be responsible for creating a positive patient experience, managing front office operations, and providing exceptional customer service. If you're looking to break into the fast-growing healthcare field or seeking a new challenge, this is an excellent opportunity to grow with arenaflex.

Key Responsibilities

* Check patients in and out, ensuring accurate and efficient processing

• Answer phones, respond to inquiries, and direct calls to the appropriate personnel
• Schedule appointments, verify insurances, and collect copays
• Maintain accurate and up-to-date patient records
• Perform various administrative tasks, including data entry and filing
• Collaborate with healthcare professionals to ensure seamless patient care
• Provide exceptional customer service, addressing patient concerns and resolving issues promptly

Essential Qualifications

* High school diploma or equivalent required

• One year of customer service or reception/phones experience required (no medical experience needed)
• Strong computer skills, including proficiency in Microsoft Office and electronic medical records systems
• Ability to multitask, prioritize tasks, and manage time effectively
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment, adapting to changing situations and priorities

Preferred Qualifications

* Previous experience in a medical office or healthcare setting

• Knowledge of medical terminology and coding systems
• Familiarity with electronic medical records systems and practice management software
• Certification in medical reception or a related field (e.g., CMA, RMA)

Skills and Competencies

* Strong organizational and time management skills

• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information
• Familiarity with HIPAA regulations and guidelines

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to supporting your growth and development. As a medical receptionist, you'll have opportunities to:

• Develop your skills and knowledge in medical reception and customer service
• Collaborate with experienced healthcare professionals and learn from their expertise
• Participate in ongoing training and professional development programs
• Take on additional responsibilities and contribute to the growth of the team

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. Our team is committed to providing exceptional service to our clients and patients, and we're looking for like-minded individuals to join our team. As a medical receptionist, you'll be part of a collaborative and fast-paced team that's dedicated to delivering high-quality patient care.

Compensation, Perks, and Benefits

* Hourly rate: $15.50-$20.00 per hour, depending on experience

• Excellent benefits package, including:

+ Fully paid health insurance plan + Paid time off + 401(k) retirement plan

• Opportunities for career growth and professional development
• Collaborative and supportive work environment

Schedule

* Monday through Friday, 8-hour shift between the hours of 7:00 AM and 7:00 PM

• Approximately 1 Saturday a month, 8:00 AM-12:00 PM

Location

* Must be willing to float between 4 different offices in the Rochester area: Gates, Irondequoit, Brighton, and Victor

How to Apply

If you're a motivated and enthusiastic individual looking to join a dynamic team, please submit your application through our online portal: [insert link]. We're an equal opportunity employer, and we welcome applications from diverse candidates. Don't miss this opportunity to grow with arenaflex and make a difference in the lives of our patients and clients. Apply for this job