Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex

Are you passionate about delivering exceptional customer service and contributing to the well-being of your community? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our team as an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex. As a key member of our front-end team, you will play a vital role in ensuring the accuracy and efficiency of our medication dispensing process while providing top-notch customer service to our patients.

About arenaflex

arenaflex is a leading healthcare company dedicated to delivering innovative solutions that make healthcare more personal, convenient, and affordable. Our purpose is to bring our heart to every moment of your health, and we strive to create a supportive and inclusive environment where our employees can thrive. With a strong commitment to our Heart At Work Behaviors, we empower our team members to make a meaningful impact in the lives of our patients and communities.

Job Summary

As an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex, you will be responsible for performing order entry tasks, collaborating with pharmacists to ensure accuracy, and providing exceptional customer service to our patients. You will also be involved in triaging customer service requests, calculating and verifying correct dosages, and maintaining accurate customer records. If you are a detail-oriented, customer-focused individual with a passion for delivering high-quality care, we encourage you to apply for this rewarding opportunity.

A Day in the Life

As a member of our front-end team, you will be responsible for:

• Performing order entry tasks and collaborating with pharmacists to ensure accuracy
• Providing exceptional customer service to our patients, including answering questions and resolving issues
• Triaging customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosages based on prescriptions
• Assisting in reviewing narcotic Rx's in a timely manner
• Providing dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Creating and maintaining accurate customer records

The Team and Rewarding Benefits

arenaflex provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings. Our pharmacies are not open to the public, but you'll work amongst great colleagues in a supportive environment aligned with our mission, allowing our customers to focus on giving their patients the best care. In addition to a competitive salary and comprehensive benefits, we offer:

• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
• And more!

Required Qualifications

* Certification/licensed/registered pharmacy technician or as required by state law

• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

* Prior experience in the long-term care industry

• PTCB National Certification
• Education: Verifiable High School Diploma or GED

Skills and Competencies

* Excellent customer service skills

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Attention to detail and accuracy
• Ability to work collaboratively with pharmacists and other team members
• Basic computer skills and knowledge of pharmacy software

Career Growth Opportunities and Learning Benefits

arenaflex is committed to the growth and development of our employees. We offer a range of training and development opportunities, including:

• Paid training and tuition support
• Cross-training opportunities
• FREE business, leadership, and development courses
• Mentorship programs
• Opportunities for advancement and career growth

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. We strive to create a culture that is inclusive, respectful, and empowering, where our employees can thrive and make a meaningful impact in the lives of our patients and communities.

Compensation and Benefits

The typical pay range for this role is $17.00 - $28.46 per hour. In addition to your compensation, you will enjoy a comprehensive benefits package, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance plan
• Short-term and long-term disability benefits
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering high-quality care, we encourage you to apply for this rewarding opportunity. Please visit our website to learn more about our company culture and benefits, and to submit your application. Apply Now!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and empowering, where our employees can thrive and make a meaningful impact in the lives of our patients and communities. Apply for this job