Litigation Paralegal & Intake Specialist (LATAM) - 18126
About the position We are a fast-growing plaintiffs’ litigation firm based in New York and New Jersey, led by a hands-on partnership team and supported by an experienced Head Paralegal. Our firm leverages modern systems including SmartAdvocate (case management), Slack (internal communications), and Unite (telephony) to deliver high-quality legal representation efficiently. As we continue to scale, we are seeking a high-agency, detail-oriented Hybrid Litigation Paralegal & Intake Specialist to join our team remotely and support both litigation workflow and client communications. You will play a critical role in: Clearing and managing litigation paperwork backlog Drafting key pre-litigation and litigation documents Supporting client intake and overflow phone coverage Reducing administrative burden on senior team members This is an opportunity for a self-directed legal professional who thrives in a fast-paced environment and can context-switch effectively between documentation and client communication.
Responsibilities
- Draft Bills of Particulars
- Prepare Discovery Responses
- Assist with standard pre-litigation and litigation documentation
- Utilize firm templates and follow established internal processes
- Maintain accurate case records within SmartAdvocate
- Manage document workflows and ensure deadlines are met
- Handle overflow inbound calls via Unite (VoIP system)
- Conduct client intake and gather relevant case information
- Provide professional, empathetic customer service
- Route calls appropriately within the firm
- Maintain detailed notes and updates in case management systems
Requirements
- 4+ years of experience in a paralegal or litigation support role
- Experience drafting discovery responses and similar litigation documents
- Strong written and verbal English proficiency
- Ability to work full-time during U.S. Eastern Time hours
- Comfortable working within structured templates and established workflows
Nice-to-haves
- Spanish fluency (highly preferred for client phone coverage)
- Legal education background (LLB or equivalent strongly considered)
- Experience supporting U.S.-based law firms
- Familiarity with SmartAdvocate or similar case management software
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