Junior M365 Developer / IT Support Specialist/Remote
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- *Job Title:**
Junior M365 Developer / IT Support Specialist Location-Remote
- *Job Summary:**
We are seeking a motivated Junior Microsoft 365 Developer / IT Support Specialist to support, maintain, and enhance Microsoft 365 environments while providing day-to-day IT support. The role involves assisting in developing solutions using Microsoft 365 tools, troubleshooting user issues, and ensuring smooth IT operations.
- *Key Responsibilities:**
• *Microsoft 365 Development & Administration:** • Assist in developing and customizing solutions using Microsoft 365, including Power Apps, Power Automate, and SharePoint Online
- Support configuration and management of Teams, OneDrive, Exchange Online, and SharePoint
- Create workflows, forms, and automation to improve business processes
- Help manage user access, permissions, and security settings
- *IT Support:**
• Provide first-level technical support for hardware, software, and network issues
- Troubleshoot issues related to Microsoft 365 applications and Windows systems
- Assist in onboarding/offboarding users (account setup, access provisioning)
- Respond to service desk tickets and ensure timely resolution
- *System Maintenance & Monitoring:**
• Monitor system performance and ensure availability of services
- Perform regular updates, patches, and backups
- Maintain documentation for IT processes and solutions
- *Collaboration & Improvement:
- Work with senior developers and IT teams to implement solutions
- Identify opportunities for automation and process improvement
- Support end-user training and adoption of Microsoft 365 tools
- *Required Skills & Qualifications:
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Microsoft 365 ecosystem
- Familiarity with Power Platform (Power Apps, Power Automate)
- Understanding of Windows OS, networking basics, and Active Directory
- Basic scripting knowledge (PowerShell is a plus)
- Strong problem-solving and communication skills
- *Preferred Qualifications:
- Internship or 2 years of experience in IT support or M365 development
- Knowledge of SharePoint development/customization
- Familiarity with ticketing tools (e.g., ServiceNow, Jira)
- Microsoft certifications (e.g., MS-900, PL-900) are a plus
- *Soft Skills:
- Good communication and interpersonal skills
- Ability to learn quickly and adapt to new technologies
- Strong attention to detail and customer-focused mindset
- *Experience Level:**
2–5 years Apply tot his job Apply To this Job