HVAC Technical Support Advisor
Overview: HVAC Technical Support Advisor Remote (PA/NJ/DE) Location: Remote (Must be local to the PA/NJ/DE region) Some onsite training in Blue Bell, PA Schedule: 1st Shift 8am-5pm M-F Peirce-Phelps, LLC is accepting applications for an experienced Tech Support Advisor to provide technical support to our dealer base in the Tri-State area. This is an exciting opportunity to join an amazing team! Apply today for more information! Peirce-Phelps has been proudly serving our communities since 1926. We are a distributor of residential and commercial HVAC equipment, building/home automation and energy management systems. In addition, we stock all the parts and supplies required for installation and repair. We strategically and carefully partner with high quality manufacturers that stand behind their products. Together, we create a solid bond that is long-term and provides consistency in quality products and services. This success can only be attributed to employing the best workforce in the industry, which you could be a part of!
Requirements
- HVAC service experience (Prefer 10 years Residential/Commercial)
- Strong troubleshooting and analytical skills
- Solid verbal and written communication skills
- Proven ability to work in a fast-paced environment
- Excellent customer service skills including organizational, interpersonal communication, and presentation skills
- Strong work ethic
- Experience working cross-functionally with many internal group, successfully
Duties
- Trade knowledge of HVAC systems, both Residential and Commercial
- Installation requirements plus basic code knowledge
- Service troubleshooting skills
- Ability to read/troubleshoot from wiring diagrams
- Ability to comprehend then rearticulate technical manuals/instructions
- Self-sufficient, proactive doer who works well within a team
- Willing to embrace, learn new technologies
- Problem resolution
- Negotiation skills
- PC capable including Word, EXCEL, PowerPoint
- Strong communication skills with all levels of technical knowledge
- Customer Service oriented
- Knowledge of HVAC controls
- Occasional travel to Peirce-Phelps branch locations
About Us
Peirce-Phelps has been proudly serving our communities since 1926. We are a distributor of residential and commercial HVAC equipment, building/home automation and energy management systems. In addition, we stock all the parts and supplies required for installation and repair. We strategically and carefully partner with high quality manufacturers that stand behind their products. Together, we create a solid bond that is long-term and provides consistency in quality products and services. This success can only be attributed to employing the best workforce in the industry, which you could be a part of! Apply today for more information. Why work with Peirce Phelps?
- Highly competitive pay
- Comprehensive benefits package
- HSA available
- Wellness incentive program
- * Medical, dental, vision
- 401k w/ company match
- 3 weeks Paid vacation
- 6 Sick days
- 9 Paid holidays + 2 floating holidays
- Short and long term disability
- Life insurance
- Supplemental insurance avialable
- Tuition Reimbursement.
- Growth and advancement Opportunities
Learn more about the history of Peirce PhelpsHERE.
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- Do NOT contact us with unsolicited services or offers.
Remote Skills: Analysis Skills, Channel Strategies, Communication Skills, Cross-Functional, Customer Support/Service, Educational Technology, Electrical Wiring, Energy Management, HVAC, Home Automation, Identify Issues, Incentive Programs, Interpersonal Skills, Life Insurance, Maintenance - HVAC, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Negotiation Skills, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Residential Construction, Technical Support, Technical Writing, Willing to Travel, Writing Skills About the Company: ORS Partners ORS Partners, LLC is a leading provider of Outsourced Recruitment Solutions. Our consultative approach to talent acquisition and recruitment is focused on driving client growth. Our White Label Recruiting Solution gives ORS the ability to become your in-house recruitment function and externally retain the client’s employer brand to enhance the candidate experience. This differentiated offering allows ORS’ clients to offload their recruiting function without jeopardizing the consistency in their employer brand – a critical component to successful talent management. Company Size: 100 to 499 employees Industry: Other/Not Classified Founded: 2012 Website: http://www.orspartners.com Apply tot his job Apply To this Job