Material Damage Adjuster I

About the position Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority. Remote, work-from-home position located in New York. Ideal residence in New York: Albany, Schenectady, Amsterdam, Ballston Spa, Johnstown, or Saratoga Springs. Company-sponsored relocation assistance available, if needed This position can be filled as an MDA I or MDA II Must have an NY Adjusters license or be willing to obtain one Company vehicle will be provided

Responsibilities

• Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles.
• Photographs damaged areas and writes estimates on all claims when necessary.
• Determines rental needs and controls costs according to company guidelines.
• Negotiates with repair shops on cost of repairs.
• Establishes value and settles total losses.
• Handles disposal of salvage within authority.
• Distinguishes cause of damage for appropriate policy coverage.
• Issues settlement checks and keeps appropriate records.
• Establishes rapport with Agents and claims adjusters.
• Contacts Policyholders and claimants regarding complaints stemming from original adjustment.
• Attends appropriate training sessions.
• Handles all material damage claims as assigned.
• At the request of Underwriting, evaluates antique and classic cars for coverage value.

Requirements

• High school diploma, or GED, required.
• Two years of experience in body shop, general claims handling OR completion of formal ERIE training program, required.
• Incumbent must live in territory assigned unless a change is approved by the company.
• Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
• Willingness to obtain and maintain any required licenses.
• Valid driver’s license and good driving record required.
• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment

Nice-to-haves

• Completion of General Insurance program preferred.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

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