Sr Director Logistics and Sample Management

JOB SUMMARY The Senior Director, Logistics & Sample Management is responsible for strategic and operational leadership of Baylor Genetics' logistics and sample management functions, ensuring accurate, compliant, and scalable pre-analytical operations in a high-volume clinical diagnostics environment. This role provides end-to-end accountability across logistics, sample receipt, accessioning, and related pre-analytical workflows, with a strong focus on operational excellence, scalability, and cross-functional integration. The Senior Director will build and lead high-performing teams, drive continuous improvement initiatives, and ensure operational readiness as the company continues to scale. This role may evolve as organizational needs change. KEY RESPONSIBILITES

• Provide overall leadership and accountability for logistics and sample management operations, ensuring consistent execution, quality, and service levels.
• Oversee end-to-end logistics operations, including kit fulfillment, shipping, courier management, inbound and outbound sample movement, and send-outs.
• Oversee sample receipt and accessioning operations, ensuring accurate handling, documentation, and preparation of biological samples for testing.
• Provide operational oversight and integration for third-party remote sample collection services (mobile collection and patient service centers).
• Ensure effective coordination between remote collection vendors, logistics, and internal accessioning to maintain sample quality, service levels, and compliance.
• Ensure workflows, SOPs, and standard work are consistently applied across logistics and SMD operations.
• Lead, develop, and coach managers and senior-level staff across logistics and SMD.
• Foster a culture of accountability, engagement, and continuous development.
• Drive continuous improvement initiatives to improve throughput, turnaround time, accuracy, and cost efficiency.
• Identify operational bottlenecks, risks, and failure points; lead root-cause analysis and corrective actions.
• Partner cross-functionally to implement process, technology, and workflow enhancements.
• Support new test launches, volume ramps, systems transitions, and facility expansions from a pre-analytical operations perspective.
• Ensure logistics and SMD operations comply with CLIA, CAP, NY, and applicable regulatory and quality standards.
• Maintain audit-ready documentation, training, and competency programs across both departments.
• Establish and monitor key performance indicators (KPIs) related to throughput, quality, turnaround time, utilization, and cost.
• Perform other duties as assigned to support team and organizational objectives.
• Comply with all company policies, procedures, and applicable regulatory requirements.

QUALIFICATIONS Required

• Bachelor's degree in biological sciences, laboratory technology, operations, or a related field.
• Minimum of 8+ years of progressive leadership experience across logistics and sample management / accessioning or related pre-analytical laboratory operations.
• Demonstrated experience leading teams in high-growth, high-volume, regulated environments, preferably clinical diagnostics.
• Proven track record of building and scaling high-performing teams.
• Strong working knowledge of CLIA, CAP, and regulated laboratory operations.
• Excellent leadership, communication, analytical, and problem-solving skills.

Preferred

• Experience in high-volume clinical diagnostics laboratories.
• Experience managing distributed or third-party sample collection models.
• Exposure to Lean, Six Sigma, or continuous improvement methodologies.

COMPETENCIES

• Decision Quality - Makes sound, timely decisions grounded in data, risk assessment, and regulatory requirements.
• Process Management - Designs and manages processes that ensure consistency, compliance, and continuous improvement.
• Drive for Results - Consistently achieves results and follows through on commitments in complex environments.
• Managing Through Systems - Establishes frameworks and controls to manage work effectively at scale.
• Collaborates - Builds strong partnerships across functions to achieve shared safety and compliance outcomes.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Location: Remote/Hybrid
• Physical Demands: May require walking through laboratory and operational spaces; ability to stand for extended periods; occasional lifting up to 25 lbs.
• Work Environment: Exposure to laboratory and operational environments; adherence to safety protocols required.
• Travel Requirements: 25-50% travel required.
• Special Conditions: Must comply with laboratory safety, PPE, and regulatory requirements.

EEO STATEMENT Baylor Genetics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, pregnancy, childbirth, or any other status protected by applicable federal, state, or local law. If you need an accommodation during the application process, please contact our Human Resources team. Note to Recruiters: We value building direct relationships with our candidates and prefer to manage our hiring process internally. While we occasionally partner with select recruitment agencies for specialized roles, we do not accept unsolicited resumes from recruiters or agencies without a written agreement executed by the authorized signatory for Baylor Genetics ("Agreement"). Any resumes submitted to Baylor Genetics in the absence of an Agreement executed by Baylor Genetics' authorized signatory, will be considered the property of Baylor Genetics, and Baylor Genetics will not be obligated to pay any associated recruitment fees. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Apply tot his job Apply To this Job