Training & Compliance Intern
Job Description:
- Assist with auditing client case files and case notes according to compliance standards via Apricot
- Support with conducting mock audits to prepare files for audit standards
- Create and maintain training library on new/updated Standard Operating Procedures (SOPs)
- Gather resources and create trainings for staff professional development
- Draft internal guides on Program guidelines and how to complete processes within compliance standards
- Create and implement employee onboarding trainings for Programs staff to access via SharePoint
- Gather staff feedback on internal trainings via Microsoft Forms or similar program
- Assist in hosting all-staff trainings for Programs staff
- Update SharePoint via Excel trackers on training attendance to support compliance needs
- Participate in team and all-staff meetings as applicable
Requirements:
- Interest in international, refugee, asylee, and/or immigrant issues
- Professionalism, discretion, and maturity in dealing with confidential information
- Excellent oral and written communication skills
- Highly organized with great attention to detail
- Experience in creating trainings and/or presentations
- Confident in public speaking and/or training delivery
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Benefits:
- Unpaid Internship
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