Vice President, UX Design

Job Description

• Build and Scale a World-Class UX Organization
• Lead, mentor, and grow a high-performing team of designers, researchers, and content designers
• Expand and enhance our design system and shared UX patterns so that it scales across teams, products, and emerging interactions driven by AI
• Foster a culture of craft, curiosity, and accountability—where UX is both creative and outcome-driven
• Lead the evolution from workflow-driven UX to context-aware, intent-driven experiences powered by AI
• Establish principles and patterns for Human-in-the-loop design, trust, explainability, and transparency
• Ensure AI experiences feel assistive, invisible, and empowering, not noisy, overwhelming, or “black box”
• Balance “Skating to Where the Puck Is Going” with Shipping Now
• Push the organization toward next-gen interaction models while staying grounded in real customer problems
• Drive pragmatic progress with shipping improvements that meet users where they are today while laying foundations for tomorrow
• Raise the bar for usability, design, and emotional resonance across the product suite
• Partner deeply with customers and practitioners across K-12 to expand and evolve our user research practice
• Ensure experiences feel natural and intuitive by meeting users where they are today while helping define the future of K-12 software through continuous discovery, testing, and learning
• Champion clarity over complexity, especially as the platform expands

Requirements

• Minimum of 15+ years of relevant and related work experience
• Senior leadership experience in platform or multi-product environments
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience
• Travel occasionally, up to 20-25%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands
• Experience managing and leading functional areas or departments
• Proven track record designing and scaling complex systems with simple, elegant experiences
• Hands-on experience with AI-driven products or platforms, with strong instincts for where AI meaningfully improves UX
• Demonstrated success working with multiple stakeholders and thought partners
• Able to zoom out to ecosystem-level thinking and zoom in to interaction-level detail
• Deep understanding of how design systems, platforms, and product strategy reinforce each other
• Comfortable navigating ambiguity and shaping direction where the answer isn’t obvious yet

Leadership Style

• Collaborative, direct, and opinionated

Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement

Optional Benefits

• Pet Insurance
• Identity Theft Protection
• Student Debt Repayment Program and Prepaid Legal coverage

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