Business Systems Analyst - Enterprise Systems

Description At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a BSA, Merch Systems you’ll act as a strategic partner to Merchandising and Planning leaders, translating business needs into scalable technology solutions. You’ll help shape system strategy, drive functional and technical design, and ensure successful delivery across PLM, Merchandising, Planning, integrations, and reporting. This is a highly collaborative role where you’ll work cross-functionally with Business Leaders, IT, Engineering, and vendor partners to deliver solutions that improve efficiency, visibility, and decision-making across the organization. If you enjoy solving complex problems, influencing stakeholders, and driving systems that directly impact the business, this is a great opportunity to make an impact. What You'll Do:

• Partner with Merchandising and Planning business leaders to gather, define, and prioritize system and process requirements
• Act as a subject matter expert for PLM, Merchandising, and Planning systems
• Translate business needs into functional and technical solutions
• Document business requirements, business cases, and functional specifications
• Evaluate software solutions and system architecture to ensure alignment with business goals
• Drive functional and technical design across PLM, Merchandising, and Planning platforms
• Support system implementations, enhancements, and upgrades
• Coordinate and support system integration and reporting solutions
• Lead and support user acceptance testing (UAT), including issue resolution
• Collaborate cross-functionally with IT, Engineering, and vendor partners
• Develop project plans, timelines, and deliverables for system initiatives
• Ensure systems meet evolving business needs and long-term technology strategy
• Facilitate end-user reviews and stakeholder working sessions
• Create and maintain functional and technical documentation
• Develop training materials and support end-user adoption
• Mentor junior team members and provide guidance on best practices
• Identify opportunities for process improvements and system optimization

What You'll Need:

• 5+ years of experience as a Business Analyst, Business Systems Analyst, or Technical Analyst in a retail environment
• Experience supporting PLM, Merchandising, and Planning systems
• Experience with cloud-based PLM platforms (Centric preferred)
• Experience with Oracle Retail Suite (Merchandising, Pricing, Invoice Management preferred)
• Experience working in cloud-based environments (Oracle V19+ preferred)
• Strong understanding of system integrations and reporting
• Experience gathering requirements and translating them into technical solutions

What You'll Get:

• A culture where people are accepted and encouraged to be who they are.
• Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
• Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
• Generous 50% employee discount and access to employee-only sales.
• Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
• Tuition reimbursement program
• Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
• Discounts on entertainment tickets and more.
• Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
• You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.

Torrid is proud to be recognized as a top workplace and industry leader. Our commitment to excellence in workplace culture, diversity, and customer service has earned us consistent recognition. Recently, our team has received the following accolades:

• America's Best of the Best (2024) – Newsweek
• America’s Best Employers for Women (2023, 2024) – Forbes
• America’s Greatest Workplaces for Women (2023) – Newsweek
• America’s Best Employers for Diversity (2022, 2023, 2024) – Forbes
• America’s Greatest Workplaces for Diversity (2023) – Newsweek
• America’s Best Employers for New Grads (2022, 2023) – Forbes
• America's Best Midsize Companies (2024) – TIME
• America’s Greatest W

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