Consultant, Technology Engineer (Kubernetes Platform Engineer)

About the position If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Mondays & Wednesdays. This role will develop and maintain various features and components that sit on top of Kubernetes which aim to make application development on Kubernetes easier for our customers. Responsibilities of the team include managing onboarding, logging, third-party integrations, other operators deployed today (OLM, etc.), in-container session management, cert-manager, secret manager, metrics and observability, platform alerting, ingress and LB, RocketChat help, email support, incident management, and policy and enforcement for components. The team ensures that these components are deployed, integrated, and secured correctly within Kubernetes, and that they operate smoothly, efficiently, with an eye towards developer simplicity. They also provide support to developers on using these features and components. The team's goal is to help organizations get the most out of Kubernetes and to make application development on Kubernetes as easy and efficient as possible. #LI-AC1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. You’ll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’ll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).

Responsibilities

• Collaborates with Technology Architecture professionals to develop technology product roadmaps.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Designs and implements standard builds/templates for all technology platforms.
• Drives product improvements through optimization, enhancements and the implementation of new features and functions.
• Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products.
• Conducts “proof of concept” labs for enhancements, new solutions and competitive bake-offs.
• Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification.
• Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment.
• Collaborates with vendors to help drive design innovation in product enhancements and improvements.
• Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.
• Provides complex production support for all technology platforms.
• Provides oversight for technical labs and development environments.
• May perform other responsibilities as assigned.

Requirements

• Undergraduate studies in computer science, management information systems or a related field is preferred.
• Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs.
• Experience with multiple technologies and within one or more domains.
• Experience with automation of deployment of solution configurations.
• Experience in training/guiding less experienced staff.
• Experience with solutions: IaaS, PaaS, SaaS and package solutions.
• Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen.
• Influencing, negotiating and priority setting needed.

Nice-to-haves

• Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security).
• Insurance/financial services industry knowledge a plus.
• Other criteria, including leadership skills, competencies and experiences may take precedence.
• Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.

Benefits

• medical/dental/vision
• life insurance
• short and long term disability coverage
• paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• company-paid pension plan
• business casual attire

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