Senior Product Delivery Lead
For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: The Senior Product Delivery Lead brings depth and breadth to the role. You own complex backlogs across multiple workstreams, lead discovery for large features, coordinate cross-team dependencies, and mentor junior PDLs. You operate with broad autonomy, navigate ambiguity with confidence, influence senior stakeholders, and actively contribute to elevating the entire PDL team’s delivery standards. Position Location: Remotely based in the US within the following cities: Syracuse, NY, New Hartford, NY, Philadelphia, PA, Austin, TX, Chicago, IL, or Minneapolis, MN Reports To: Sr. Manager of Agile Delivery What We’re Looking For: Requirements: 5+ years of experience in a Product Owner, Business Analyst, or product delivery role. Proven experience managing complex backlogs across multiple workstreams or teams. Strong command of Agile/Scrum principles with demonstrated delivery outcomes. Experience facilitating discovery and requirements sessions with senior stakeholders. Demonstrated ability to mentor and elevate junior team members. Proficient in Jira, Confluence, or equivalent delivery tooling. Additional skills: CSPO, SAFe POPM, or PMI-PBA certification. Experience with scaled Agile frameworks (SAFe, LeSS, Scrum@Scale). Experience in retail technology, POS systems, or fuel/convenience industry. Familiarity with product analytics and data-driven prioritization. Unleash your potential: What you will be doing and owning: Own and drive complex, multi-epic backlogs with direct, significant business impact. Lead product discovery and feature definition, partnering with Product Management to shape priorities. Maintain 2+ sprints of fully refined, Definition of Ready work consistently. Lead discovery workshops, stakeholder interviews, and process mapping sessions independently. Manage relationships with senior business stakeholders with confidence and strategic clarity, presenting risks and recommendations to senior leadership. Identify and manage cross-team dependencies, leading program-level planning inputs and quarterly roadmap reviews. Actively mentor Junior and Mid-Level PDLs through regular feedback and coaching. Contribute to PDL standards, templates, and best practices across the delivery team, driving continuous improvement of refinement practices. Interview Process: Interview #1: Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Apply To This Job