Sales & Training Executive - Montreal Area

Location: Remote - covering Quebec (majority) and Eastern & Western Canada. Candidates must live in Quebec. Hours: Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays. Employment Type: Full time. Salary Range: $80,000-110,000 base salary (contingent upon location) + discretionary bonus. Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory - particularly in the US - Medik8 continues to push boundaries in clinical skincare. The Sales & Training Executive (STE) is the face of Medik8 within the retail space. You will be responsible for driving "sell-through" by educating premium beauty retailers on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless. You will manage a territory of high-volume doors, building deep relationships with Store Leadership to ensure Medik8 is the #1 recommended clinical brand on the floor, while actively managing budget and team performance to meet strategic goals. Key Responsibilities 1. Sales Strategy & Commercial Growth Own the sales performance of your territory, delivering target KPIs and achieving the overall Sales Plan. In partnership with leadership, develop and execute the territory strategy and event door strategy to achieve retailer sales targets and provide Year-Over-Year growth, with a focus on maximizing ROI. Analyze weekly sell-through reports to identify opportunities and gaps. Analyze sell-out trends and report monthly on sales KPIs. Plan and execute high-impact "Event Days" and "Brand Takeovers" to drive traffic and conversion, ensuring sales targets and ROI benchmarks are achieved. Strategically manage your calendar to prioritize Top doors and high-potential locations. Define and manage the customer experience at the point of sale. 2. Education & Training (The "CSA" Expert) Execute high-impact ESVs (Education & Sales Visits), "shoulder-to-shoulder" training on the sales floor, distilling Medik8’s complex science into digestible, sales-driven "hooks." Lead "Cluster Trainings" and "Morning Briefings" to inspire premium beauty retail staff, where available. Master the "Vitamin A Ladder"—educating staff on how to transition customers from Retinol to Retinaldehyde (Crystal Retinal). Host in-store training sessions for sales teams and conduct new hire onboarding for store staff. 3. Team Leadership & Development Manage, coach, and track the sales and training performance of any direct reports and/or freelance team members. Recruit, interview, and onboard all new direct reports in partnership with leadership, HR, and Education team. Provide consistent onboarding, training, and management for all direct reports and freelance in your territory. Ensure achievement of key retail metrics like “sales per hour” and “items per transaction” goals for your team. Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports and freelancers. 4. Relationship Management & Advocacy Build influential, collaborative partnerships with premium beauty retail District Managers, Store Managers, and Education Leads. Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities, merchandising placement, and event strategies to drive retail sales growth. Manage the Gratis program at the store level, ensuring the "right" products get into the hands of the "right" influencers on the floor. Act as the primary feedback loop between the stores and the Head of Sales, advocating retailer needs with internal cross-functional partners. Diplomatically address and resolve any store-level challenges to maintain strong relationships and ensure solid brand integrity. 5. Visual Merchandising & Operations Maintain the Medik8 Gondola and/or NBT Wall to global brand standards. Oversee execution of merchandising, promotional, and launch calendars, ensuring all brand guidelines are upheld. Monitor inventory levels in-store; alert the Commercial Planner of potential out-of-stocks or shipment delays. Ensure all testers are hygienic, full, and presentable. Negotiate with store personnel to gain space and improve locations for all product categories. 6. Reporting & Business Analysis Adhere to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management. Track and analyze competitive promotions for future planning and conduct competitive research. Utilize internal reporting tools (e.g., Power Bi) to evaluate retail trends and assess shifts in resource management. Maintain organization and manage administrative deadlines, including but not limited to: travel bookings, expense reports, weekly sales recaps, event recaps, and store visit schedules. Provide quarterly recaps highlighting achievements and areas for improvement. The Ideal Candidate Language: Ability to speak both English and French is a must. Strong field experience in prestige beauty (Skincare preferred). Solid previous experience working within premium beauty retailer environments. Proven track record of managing a multi-state or multi-province/multi-door territory. Experience in a role with direct reports (highly preferred). The "CSA" Passion: A deep interest in clinical skincare and the ability to explain "Retinal" vs. "Retinol" without blinking. Entrepreneurial and results-oriented mindset, comfortable with ambiguity and fast-paced retail pivots. Exceptional time management, organizational skills, and attention to detail. Travel & Logistics: Ability to travel 80%+ of the time within the designated territory. Reliable transportation required (Standard IRS reimbursement for mileage). Up to date driver’s license. Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays. Apply To This Job