Experienced Inside Sales Specialist – Live Chat and Email

Join arenaflex, a leading supplier and fabricator of innovative "Hole Products" and a complete line of Metal Grating and Flooring Products, as we continue to revolutionize the industry with our cutting-edge solutions. With 19 service centers nationwide, arenaflex is North America's premier provider of Perforated and Expanded Metals, Wire Mesh, and Designer Metals, serving a diverse range of industries and applications. We are seeking an exceptional Inside Sales Specialist to join our dynamic team, focusing on digital communications with customers through live chat and email. As a key member of our sales team, you will be responsible for developing lasting relationships with our valued customers, gathering their requirements, and negotiating terms to provide tailored solutions that meet their unique needs. Whether you're a recent college graduate or an experienced sales professional, we welcome candidates with a passion for delivering exceptional customer service and a drive to succeed in a fast-paced, dynamic environment. Our comprehensive training program will equip you with the knowledge and skills necessary to excel in this role, ensuring you're well-prepared to tackle the challenges and opportunities that come with being an Inside Sales Specialist at arenaflex.

Responsibilities:

* Develop and maintain strong relationships with existing customers through phone calls, emails, and live chat, fostering a deep understanding of their needs and preferences

• Identify and investigate customer requirements, providing innovative solutions that meet their unique needs and exceed their expectations
• Accurately and efficiently calculate costs to provide customers with timely and competitive quotations
• Negotiate the terms of agreements and close sales, leveraging your exceptional communication and interpersonal skills to build trust and rapport with customers
• Provide superior customer service, consistently delivering a high level of satisfaction and driving sales opportunities through upselling and cross-selling
• Stay informed about forthcoming product developments and special promotions, advising customers on the latest offerings and encouraging them to take advantage of new opportunities
• Collaborate with suppliers to check inventory quantities and order progress, ensuring seamless delivery and minimizing delays
• Gather market and customer insights to provide valuable feedback on future buying trends, helping arenaflex refine its product offerings and business strategies
• Identify new markets and business opportunities, driving growth and expansion through innovative thinking and strategic partnerships
• Meet or exceed sales targets, consistently delivering results that exceed expectations and contribute to the success of the team

Qualifications:

* Degree in Business Administration, Marketing, or equivalent sales experience preferred

• Enthusiastic sales professional with a proven track record in industrial/technical product sales, B2B sales, or strong customer service experience
• Strong math skills and the ability to learn technical product applications, with a keen eye for detail and a passion for problem-solving
• Proficiency in computer applications, including MS Word, Excel, and the ability to type 40 WPM
• Excellent communication skills, both verbal and written, with the ability to articulate complex ideas and build rapport with customers
• Strong team player with the ability to prioritize and multi-task, working collaboratively with colleagues to achieve shared goals
• Ability to demonstrate creativity and initiative in a sales environment, consistently seeking new opportunities and driving growth through innovative thinking
• High level of professionalism with strong attention to detail, consistently delivering a high level of service and exceeding customer expectations

Why Join arenaflex?

* Competitive compensation and benefits package, including quarterly recognition incentives and a generous benefits package

• Opportunities for career growth and professional development, with a comprehensive training program and ongoing support
• Collaborative and dynamic work environment, with a strong focus on teamwork and customer satisfaction
• Recognition and rewards for outstanding performance, with a culture that values and celebrates individual contributions
• Comprehensive benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401k with employer match, and company-provided disability/life insurance

How to Apply:

If you're a motivated and results-driven sales professional looking for a new challenge, we invite you to apply for this exciting opportunity. Visit arenaflex.com/careers to learn more about our company culture and values, and to submit your application. We look forward to welcoming you to our team!

Job Type:

Full-time

Benefits:

* 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

8 hour shift

Work Location:

In person Apply for this job