Experienced Customer Service Lead - Part-Time Retail Store Management Position at arenaflex

About arenaflex

arenaflex is a rapidly growing retail company that values its customers, associates, and the communities where we live and work. Our mission is to provide an exceptional shopping experience, offering a wide range of products at affordable prices. We strive to create a positive and inclusive work environment, where our associates can grow and develop their skills. If you're passionate about customer service, leadership, and teamwork, we invite you to join our team as a Customer Service Lead at arenaflex.

Job Summary

We're seeking an experienced and motivated Customer Service Lead to join our part-time team at arenaflex. As a Customer Service Lead, you'll be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service, and ensuring a customer-first focus is a top priority. If you have strong leadership skills, a friendly and outgoing demeanor, and a passion for retail, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Model company core values and Our Burlington philosophy: As a Customer Service Lead, you'll be responsible for modeling arenaflex's core values and philosophy, and ensuring that all associates understand and adhere to these principles.
• Drive improvement of friendliness, speed of checkout, and customer feedback surveys: You'll be responsible for maintaining a customer-first focus and delivering a consistently great experience to all customers, with a high level of professionalism.
• Maintain a neat and orderly front end area: You'll be responsible for ensuring that the front end area is clean, organized, and free of clutter, and troubleshooting any issues with registers and transactions.
• Coordinate meal and break periods and monitor schedule adherence: You'll be responsible for coordinating meal and break periods, and monitoring schedule adherence to ensure that all associates are working efficiently and effectively.

Requirements

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

What We Offer

As a part-time associate at arenaflex, you'll enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for arenaflex's benefits package, which includes medical coverage and a 401(k) plan. You'll also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Career Growth Opportunities

arenaflex is a rapidly growing brand, and we provide a variety of training and development opportunities so our associates can grow with us. As a Customer Service Lead, you'll have the opportunity to develop your leadership skills, learn new technologies, and take on new challenges. We're committed to helping our associates achieve their career goals and advance within the company.

Work Environment and Company Culture

Our store teams work hard and have fun together! arenaflex associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. We're a diverse and inclusive company, and we value our associates' unique perspectives and experiences. Our company culture is built on a foundation of respect, empathy, and teamwork, and we're committed to creating a positive and supportive work environment for all our associates.

How to Apply

If you're passionate about customer service, leadership, and teamwork, and you're looking for a challenging and rewarding opportunity, we invite you to apply for the Customer Service Lead position at arenaflex. Please visit our website to learn more about our company and our available positions. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer committed to workplace diversity. We welcome applications from diverse candidates and are committed to creating a workplace that is inclusive and respectful of all employees.

Base Pay and Location

The base pay for this position is $13 per hour, and the location is 1155 Carlisle Street, Hanover, PA 17331. This is a regular part-time position, and the posting number is P1-1076486-1.

Apply Now!

To apply for this exciting opportunity, please visit our website and submit your application. We look forward to hearing from you!