Customer Support Representative
Location: Fully Remote (South Africa) Company: Remote Recruitment Engagement: Full-Time Compensation: R8,000 – R14,000/month Training: Included
About the Role
We are hiring an entry-level Customer Support Representative to assist UK-based clients with customer queries and support requests. This is a fully remote, full-time opportunity for South African candidates — no experience required, as all training is provided. If you are a great communicator who loves helping people, this role is for you.
Key Responsibilities
Handle customer enquiries via email, chat, and phone for UK clients Resolve complaints and escalate complex issues where necessary Maintain customer records and update CRM systems Provide product and service information to customers Meet response time and quality targets set by the team
Requirements
Matric certificate (Grade 12) or equivalent Excellent written and verbal communication skills in English Friendly, patient, and customer-focused attitude Basic computer literacy No prior experience required — full training provided Equipment & Setup Reliable laptop or desktop computer Stable internet connection (minimum 10 Mbps) Quiet, dedicated home workspace Backup power solution (UPS or inverter recommended) What's on Offer Competitive salary of R8,000 – R14,000/month Fully remote — work from anywhere in South Africa Comprehensive training and onboarding Stable long-term employment with UK clients Positive team culture and regular performance feedback Apply To This Job