Senior HR Generalist (Operations)

MEDvidi is a leading telehealth provider specializing in mental health issues. We focus on delivering treatment outcomes to our patients as our north star. We are building a complete ecosystem of solutions and apps for mental health issues to make people happy and healthy. You will make a measurable impact on people’s lives while driving business growth. As MEDvidi continues to scale, there is a clear need for a dedicated HR Generalist (operations-focused) role to fully own, structure, and continuously improve all operational HR processes for both full-time employees and 1099-NEC contractors. This role offers hands-on exposure to the US market and deep involvement in business operations through close collaboration with leadership and key functions such as Finance, Legal, and Medical Operations. You will have real ownership in building and scaling HR processes from scratch, directly shaping how HR operations support the company’s growth. Requirements 4+ years of experience in HR Operations Strong analytical and reporting skills Proven cross-functional collaboration, working closely with Finance and Legal on benefits administration, payouts, contracts, audits, and compliance-related topics Experience owning operational HR communication, acting as the main point of contact for employees, ensuring timely, clear communication and effective issue resolution Strong sense of ownership and proactiveness, with experience independently managing HR processes, identifying gaps, and driving improvements without constant supervision Hands-on experience with HR systems and internal trackers (e.g. Notion, JustWorks, BambooHR, or similar tools) Strong documentation and process management skills Advanced English proficiency (written and spoken) Nice To Have: Experience with the US HR market Experience working in fast-scaling startups Process automation mindset

Responsibilities

Own end-to-end HR operational processes for FTE employees and 1099-NEC contractors, ensuring documentation accuracy, compliance, and clean execution across the full employee lifecycle. Build, maintain, and optimize HR workflows and trackers (primarily in Notion), ensuring process transparency, ownership, and effective cross-functional collaboration with Finance and Legal. Own HR documentation and policy management, including the Employee Handbook (FTE & 1099), contracts, amendments, and operational guidelines, in partnership with Legal. Act as the primary operational HR point of contact for US-based employees and contractors, owning HR-related communication and serving as a bridge between operational processes and employee needs. Own HR analytics and reporting for all HR operational processes in scope, providing regular, structured insights and recommendations to Business Operations leadership. Benefits: Insurance after the probationary term. Sports compensation. Remote work on a B2B basis 19 working days of vacation per year. 4 additional wellness days per year. Paid sick leave for the first 5 working days. Gifts to employees for important events. Career Development. Personalized English lessons. Apply To This Job