Project Coordinator

This is a remote position. SUMMARY The Project Coordinator plays a vital role within our Professional Services team, ensuring the seamless execution of small-scale projects and efficient deployment of technical resources. This position is ideal for a detail-oriented individual who excels at organizing, communicating, and managing multiple tasks in a fast-paced, client-focused environment. JOB RESPONSIBILITIES Coordinate schedules for technical resources, ensuring optimal staff allocation based on skillsets, availability, and project requirements. Serve as the primary liaison for on-site appointments, efficiently scheduling and confirming visits between technical staff and Clients. Manage and maintain the service board for multiple small projects, tracking progress, deadlines, and resource assignments. Collaborate with project managers, technical leads, and Client contacts to ensure clarity around project scope, timelines, and deliverables. Proactively address scheduling or resource conflicts. Communicate project updates, changes, and risks to relevant stakeholders in a timely and professional manner. Assist with documentation, including work orders, meeting notes, and status reports. Support the onboarding of new small projects, ensuring all necessary resources, information, and logistics are in place before work commences. Contribute to continuous improvement of scheduling and coordination processes within the team. QUALIFICATIONS Previous experience in project coordination, scheduling, or a related administrative role, preferably within a Managed Services, IT, or technical environment. Exceptional organizational skills with the ability to manage multiple priorities and deadlines simultaneously. Strong communication skills, both written and verbal, with a focus on clarity and professionalism. Proficiency with project management and scheduling tools (e.g., service boards, ticketing systems, Microsoft Office Suite). Experience with ConnectWise is a plus. Detail-oriented mindset with a proactive approach to problem-solving. Ability to work collaboratively within a team while also operating independently as needed. Comfortable interacting with technical professionals and Clients alike. Preferred Qualifications: Experience working with Managed Services Providers (MSPs), professional services teams, or in a technical project environment. Familiarity with IT service management frameworks and tools. Associate or bachelor’s degree in business administration, information technology, or a related field (or equivalent experience). JOB REQUIREMENTS Should be willing to accept a long-term work-from-home arrangement. Should be amenable to a night shift schedule. Work hours will be 8am-5pm PST to provide coverage for West Coast team and Clients. Apply To This Job