Rostering Officer (After Hours Service). Permanent Part Time – Location Flexible

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life.

If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

Employment Type: Permanent Part Time

Location: Completely flexible, as this is a work from home opportunity!

Hourly Rate: From $38.65 per hour + penalties (SCHADS level 3)

In these Rostering Officer positions, you will work as part of our National After-Hours Service (NAHS) to coordinate and optimise the engagement of available employees to best meet client requirements and promote a sustainable workforce for our Disability and Mental Health Services outside of standard business hours.

We have five (5) positions available, with the roster for each listed below. Please note, alterations to the allocation of day of work/shifts are unable to be accommodated. 

Key Responsibilities

• Develop and maintain staffing rosters in accordance with client needs, funding allocations, budget and award requirements.
• Fill shifts impacted by unplanned leave or changes in client support needs
• Communicate and coordinate with stakeholders effectively, particularly in response to schedule/roster changes, roster concerns and complaints
• Work with stakeholders to understand Service Agreements and client needs
• Complete administrative tasks in a timely manner, including call logs and employee schedule changes within relevant systems

Skills & Experience

• Experience in a high-volume rostering or scheduling role, ideally utilising the SCHADS award
• Previous experience in the utilisation of rostering software systems (Microsoft Teams Shifts experience if preferred)
• An understanding of service delivery within Disability and Mental Health services
• Demonstrate experience managing competing priorities to deliver outcomes within required timeframes
• Confidence to respectfully navigate complex or difficult situations/conversations with stakeholders
• Ability to build and maintain positive and professional relationships with stakeholders

Successful candidates will be required to clear probity checks including National Criminal History Record Check and any relevant stated based checks.

How to Apply

Include your resume and covering letter (Including your nomination of preferred position) in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact Kristy Crowe via [email protected]

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Tuesday 5th May 2026

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date and as such the closing date is subject to change without notice.