Dispatcher I

Are you a highly organized and efficient individual with a passion for public service? The City of San Diego is seeking a dedicated Dispatcher I to join our team and play a vital role in ensuring the safety and well-being of our community. As a Dispatcher I, you will be responsible for receiving and dispatching emergency and non-emergency calls for service, coordinating with first responders, and providing critical support during critical situations. If you have excellent communication skills, the ability to remain calm under pressure, and a strong attention to detail, we encourage you to apply for this exciting opportunity. Join us in making a positive impact in the City of San Diego and help us keep our residents safe. Receive and dispatch emergency and non-emergency calls for service in a timely and efficient manner. Coordinate with first responders to ensure proper and timely response to emergency situations. Remain calm and composed under pressure, exhibiting excellent communication skills while interacting with callers and first responders. Use critical thinking skills to gather and relay accurate information to first responders. Maintain accurate and detailed records of all calls and dispatch activities. Monitor multiple communication channels and prioritize calls based on urgency and severity. Utilize computer-aided dispatch systems to document and track all calls and dispatch activities. Collaborate with other dispatchers and emergency personnel to provide seamless and effective response to emergency situations. Stay updated on protocols and procedures for emergency response and ensure adherence to established guidelines. Provide critical support during major incidents or disasters, coordinating with various agencies and departments as needed. Demonstrate a strong attention to detail to ensure accuracy in call documentation and dispatch activities. Maintain confidentiality and professionalism while handling sensitive information. Continuously monitor and evaluate processes and procedures to identify areas for improvement and suggest solutions. Display a commitment to public service and contribute to creating a safe and secure community for all residents of the City of San Diego. City of San Diego is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job