Experienced Licensed Insurance Representative - Customer Service Advocate

As a Licensed Insurance Representative at arenaflex, you will play a pivotal role in shaping the customer experience and driving business growth. This dynamic position involves connecting with customers via phone, assisting them with filing claims and vehicle repairs, and collaborating with various stakeholders to ensure a seamless claims process. You will thrive in a collaborative and engaging environment, where no two days are the same, allowing you to discover your potential and advance your career.

About arenaflex

arenaflex is a leading global company that fosters a positive and inclusive culture, valuing employees' contributions and well-being. We emphasize a high-tech and high-touch approach, enabling employees to bring their best selves to work. Teamwork and collaboration are prioritized, creating an environment where employees feel inspired and supported. Our commitment to innovation, customer satisfaction, and employee growth has earned us a reputation as a top employer in the industry.

Company Culture and Environment

At arenaflex, we believe that a positive work environment is essential to driving success. Our collaborative and inclusive culture encourages open communication, creativity, and innovation. We prioritize employee well-being, offering a range of benefits and programs to support physical and mental health. Our state-of-the-art facilities provide a comfortable and productive workspace, equipped with the latest technology and tools.

Career Growth and Development Opportunities

arenaflex is committed to creating pathways for professional development and career advancement. With a history of promoting from within, you'll have the opportunity to advance your career, just like our Chief Client Officer who started as an agent. We offer a range of training programs, mentorship opportunities, and leadership development initiatives to help you grow and succeed.

Detailed Benefits and Perks

* Paid Training: We invest in your development, providing comprehensive training and onboarding programs to ensure your success.

• Competitive Wages: Our compensation packages are designed to recognize and reward your hard work and dedication.
• Full Benefits: Enjoy comprehensive health benefits, including medical, dental, vision, 401k, and more.
• Paid Time Off: Take time to relax, recharge, and pursue your passions.
• Employee Wellness and Engagement Programs: We prioritize your well-being, offering a range of programs to support physical and mental health.
• Flexible Work-from-Home Arrangements: Balance your work and personal life with flexible remote work options.

Compensation and Benefits

* Competitive salary based on experience

• Comprehensive health benefits including medical, dental, and vision
• Retirement savings plan options
• Paid time off and employee wellness programs

Why you should apply for this position today

Joining arenaflex offers a unique opportunity to make a difference in people's lives while working in a supportive environment. You will gain valuable experience in customer service and have the potential for career advancement within a global company. Our commitment to innovation, customer satisfaction, and employee growth has earned us a reputation as a top employer in the industry.

Skills

* Active Adjuster Insurance License

• Customer service experience preferred
• Strong oral and written communication skills
• Logical problem-solving abilities
• Ability to type at least 25 wpm
• Proficient in using desktop computer systems
• Organizational and prioritization skills

Responsibilities

* Connect with customers via phone to file/document claims for accidents

• Assist customers with vehicle repairs and rental car arrangements
• Communicate with medical providers and insurance entities regarding claims
• De-escalate and resolve customer issues as necessary
• Track all relevant call information for auditing purposes

Qualifications

* Must possess an active Adjuster Insurance License

• Ability to work remotely in a virtual team environment
• Minimum 6 months of customer service experience preferred
• Must be over 18 years of age
• High School Graduate or GED
• Ability to navigate Windows operating systems

Education Requirements

* High School Graduate or GED

Education Requirements Credential Category

* High School Diploma or equivalent

Experience Requirements

* 6 months of customer service experience preferred

Why work in Salt Lake City, UT

Salt Lake City offers a unique blend of urban living and access to outdoor adventures. Known for its stunning natural landscapes, including nearby mountains and parks, it provides a high quality of life. The city boasts a vibrant culture, with diverse dining options, recreational activities, and a growing job market, making it an attractive place to live and work.

What's next?

If you're passionate about delivering exceptional customer service and driving business growth, we want to hear from you. Apply now to join our team at arenaflex and take the first step towards a rewarding and challenging career. Apply Job! Apply for this job