Part-Time Weekend / Night Shift Customer Service Associate – Join arenaflex's Dynamic Team
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working independently? If so, we invite you to join arenaflex, a leading provider of top-notch HVAC services and products in the West Berlin, NJ area, as a Part-Time Weekend / Night Shift Customer Service Associate.
About arenaflex
arenaflex has been a trusted name in the HVAC industry for years, serving residential customers in Turnersville, NJ, and surrounding cities with a commitment to accuracy, integrity, attention to detail, and expertise. Our highly trained technicians love what they do, and we believe that if you don't love what you do, you can't deliver the best service and value to your customers. Our team focuses on continuing education to present our customers with the best options in the industry. We care about our team and are growing fast, offering careers not just jobs.
Key Responsibilities
As a Part-Time Weekend / Night Shift Customer Service Associate, you will be responsible for:
- Answering after-hours phone calls and responding to customer needs through email
- Scheduling appointments with customers and on-call technicians
- Maintaining an organized system, including documenting and recording services and tracking account changes
- Assisting with miscellaneous office duties as needed
- Providing exceptional customer service and ensuring customer satisfaction
Work Schedule
This part-time dispatcher position typically works from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends. There is flexibility with multiple shifts available, allowing you to balance your work and personal life.
Benefits and Perks
* Competitive wage of $15 - $17 per hour, depending on experience
- Potential to work remotely after completing the first month of training in the office
- Opportunity to grow with a dynamic company that values its team members
- Collaborative and supportive work environment
- Continuing education and training opportunities to enhance your skills and knowledge
Requirements
* Customer service experience
- Excellent phone skills, including fielding inbound and outbound customer and technician calls
- Great communication skills, with the ability to relay information in a direct and understandable way
- Problem-solving skills, with the ability to think outside the box and come up with solutions to challenges
- Highly organized, with the ability to produce orderly, precise, and efficient work
- Career-oriented, with a desire to advance in the customer service industry
Ideal Candidate
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. As a Part-Time Weekend / Night Shift Customer Service Associate, you will have the chance to work in a dynamic environment, develop your skills and knowledge, and grow with a company that values its team members.
How to Apply
If you meet the requirements and are excited about this opportunity, please fill out our initial mobile-friendly online application. We look forward to meeting you soon!
Location
arenaflex West Berlin, NJ 08091
Apply Now
Apply Job! Don't miss this chance to join arenaflex's dynamic team and take your customer service career to the next level. Apply today and become a part of our growing and supportive team! Apply for this job