Experienced Data Entry Specialist – Alternate Investments (Remote Opportunity)
At arenaflex, we're dedicated to providing exceptional services to our clients and partners. As a key member of our team, you'll play a vital role in ensuring the smooth operation of our Alternate Investments department. We're seeking an experienced Data Entry Specialist to join our remote team, bringing their expertise and passion for delivering high-quality results.
About arenaflex
arenaflex is a leading provider of innovative solutions in the financial industry. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner for businesses and individuals alike. With a strong focus on technology and collaboration, we strive to create a work environment that fosters growth, creativity, and success.
Job Summary
As a Data Entry Specialist, you'll be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. Your primary objective will be to ensure accurate and timely processing of customer transactions, while also identifying and addressing any discrepancies or issues that may arise. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities
* Process trade deal purchases in customer profiles and identify/address breaks recognized between arenaflex and fund companies or transfer agents
- Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
- Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
- Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
- Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
- Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to ensure seamless communication and execution
Duties and Analysis
* Review subscription deals or transfer requests
- Identify and address client/advisor amount exceptions
- Ensure regulatory compliance (e.g., 2340 and 15C3-3)
- Reconcile Business, Dividend, and Transactions Breaks
- Resolve discrepancies between BOS and Fund Companies
- Review and analyze correct tax coding and corrections of income tax coding
- Troubleshoot internal/external system issues or concerns
- Identify root causes of breaks between arenaflex, the Fund, etc.
- Provide method or innovation service alternatives to Management
- Remediate transfer issues with the Fund or Opposite Firm
- Respond to business partner inquiries regarding Fund details requirements/eligibility
- Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
- Promptly and accurately finalize client investing and dividend demands
Essential Qualifications
* 1-2 years of experience in data entry, customer service, or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a remote team
- Proficiency in Microsoft Office and Salesforce
- Strong attention to detail and accuracy
- Ability to meet deadlines and prioritize tasks effectively
Preferred Qualifications
* Experience in the financial industry or with Alternate Investments
- Knowledge of regulatory compliance and industry standards
- Familiarity with arenaflex's systems and processes
- Certification in data entry or a related field
Skills and Competencies
* Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a remote team
- Proficiency in Microsoft Office and Salesforce
- Strong attention to detail and accuracy
- Ability to meet deadlines and prioritize tasks effectively
- Strong customer service skills
- Ability to adapt to changing priorities and deadlines
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to providing opportunities for growth and development. As a Data Entry Specialist, you'll have access to:
- Ongoing training and development programs
- Mentorship and coaching from experienced team members
- Opportunities for advancement and career growth
- A dynamic and supportive work environment
Work Environment and Company Culture
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is passionate about delivering exceptional results and making a positive impact on our clients and partners. We're committed to creating a work environment that's inclusive, diverse, and supportive of all employees.
Compensation, Perks, and Benefits
arenaflex offers a competitive salary and benefits package, including:
- Competitive salary and bonus structure
- Comprehensive health insurance and wellness programs
- Retirement savings plan and matching contributions
- Paid time off and holidays
- Professional development opportunities and training
- Flexible work arrangements and remote work options
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, regardless of their background, culture, or identity.
How to Apply
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply for this job