Experienced Student Customer Service Coordinator – Recreation and Wellness Center

At arenaflex, we're committed to creating a welcoming and inclusive environment for our students, faculty, and staff. As a Student Customer Service Coordinator in our Rec Center Facilities, you'll play a vital role in ensuring the safety and well-being of all patrons while promoting a positive and approachable atmosphere. If you're passionate about delivering exceptional customer service and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.

Job Summary:

As a Student Customer Service Coordinator, you'll be the first point of contact for patrons and guests, providing assistance with various questions and problems in customer service areas. You'll also be responsible for maintaining a clean and safe environment, performing basic cleaning responsibilities, and enforcing facility policies. This is an excellent opportunity to develop your customer service skills, work in a dynamic team environment, and contribute to the success of arenaflex.

Key Responsibilities:

* Greet patrons and guests, ensuring a positive and approachable atmosphere

• Assist customers with various questions and problems in customer service areas
• Perform basic cleaning responsibilities, including trash, equipment, and laundry
• Special event set-up and operations
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
• Serve as a first responder to accidents within the building
• Develop and maintain positive relationships with patrons, staff, and faculty

Essential Qualifications:

* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications or obtained within the first 30 days of employment

• BBP Certification obtained within the first 30 days of employment
• Excellent customer service skills and a positive attitude
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Availability to work a variety of shifts, including evenings and weekends

Preferred Qualifications:

* Previous customer service experience in a recreation or wellness setting

• Knowledge of arenaflex's policies and procedures
• Ability to lift up to 25 pounds and push/pull equipment as needed
• Basic first aid and CPR certification

Skills and Competencies:

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Strong customer service skills and a positive attitude
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits:

* Opportunities for professional development and growth within arenaflex

• Access to training and development programs to enhance your skills and knowledge
• Collaborative and dynamic work environment
• Opportunities to work with a diverse group of students, faculty, and staff
• Competitive pay and benefits package

Work Environment and Company Culture:

* arenaflex is committed to creating a welcoming and inclusive environment for all students, faculty, and staff

• Our Rec Center Facilities are a state-of-the-art recreation and wellness center, offering a variety of amenities and services
• Our team is passionate about delivering exceptional customer service and making a difference in the lives of others
• We value diversity, equity, and inclusion and strive to create a workplace that is free from harassment and discrimination

Compensation, Perks, and Benefits:

* Competitive hourly pay rate

• Opportunities for professional development and growth within arenaflex
• Access to training and development programs to enhance your skills and knowledge
• Collaborative and dynamic work environment
• Opportunities to work with a diverse group of students, faculty, and staff
• Competitive benefits package, including health, dental, and vision insurance

How to Apply:

If you're passionate about delivering exceptional customer service and making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex email address]. We can't wait to hear from you!

Equal Opportunity/Affirmative Action Statement:

arenaflex is an Equal Opportunity/Affirmative Action employer and encourages applications from minorities, women, protected veterans, and individuals with disabilities. arenaflex prohibits harassment, discrimination, and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs, or employment practices.

Diversity Statement:

arenaflex is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We value diversity, equity, and inclusion and strive to create a workplace that is free from harassment and discrimination.

About arenaflex:

arenaflex is a major public university with a small college feel. Creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester, and Luxembourg, our faculty, staff, and student employees are the fuel that drives arenaflex! We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement are not limited to students in the classroom. Our faculty, staff, and student employees are highly valued for their contribution toward the arenaflex experience. Apply for this job