Customer Service Sales Representative – Gunnison County Community Outreach

At arenaflex, we're on a mission to revolutionize the way people experience insurance services. Our fast-paced and growing insurance office in Gunnison County is seeking a passionate, self-driven, and service-oriented individual to join our team as a Customer Service Sales Representative. If you're eager to make a difference in people's lives and your own, we invite you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading insurance agency dedicated to providing exceptional customer service and innovative solutions to our clients. Our team is comprised of experienced professionals who are passionate about helping people navigate the complexities of insurance. We're committed to building long-term relationships with our clients and fostering a culture of excellence, integrity, and teamwork.

Job Summary

As a Customer Service Sales Representative, you will play a vital role in building and developing client relationships within the Gunnison County communities we serve. You will promote the superior customer service of our agency, support our clients with their insurance needs, and grow your earning potential through bonus incentives. If you're a self-starter with a positive attitude, excellent communication skills, and a willingness to learn, we encourage you to apply for this exciting opportunity.

Responsibilities

As a Customer Service Sales Representative, your key responsibilities will include:

• Answering phones and responding to voicemails in a timely and professional manner
• Working renewal and policy alerts within our agency systems to ensure seamless customer experiences
• Assisting current customers with payments, policy changes, and other inquiries
• Setting up customer appointments for licensed agents to perform policy reviews and provide personalized advice
• Treating each customer contact as a cross-sell and up-sell opportunity to drive revenue growth and client satisfaction

Requirements

To succeed in this role, you will need to possess:

• A genuine willingness to learn, be intuitive, and resourceful, with a coachable attitude
• An upbeat, positive, and enthusiastic attitude, with a strong sense of urgency
• Proficiency in multi-tasking, follow-through, and follow-up, with excellent communication skills
• The ability to work independently, with minimal supervision
• Bilingual Spanish is preferred, but not required
• A strong desire to learn and grow within our agency, with a willingness to obtain a Property & Casualty Insurance License and a Life & Health Insurance License

Benefits

As a valued member of our team, you can expect:

• Hands-on training to ensure your success in the role
• A Monday-to-Friday schedule, with evenings off to enjoy your personal life
• Career growth opportunities, with a focus on professional development and advancement
• A competitive hourly rate, ranging from $18.00 to $20.00 per hour, depending on experience

Work Environment and Culture

Our office is a dynamic and supportive environment, where teamwork and collaboration are highly valued. We're committed to fostering a culture of excellence, integrity, and respect, where every team member feels valued and empowered to succeed. As a Customer Service Sales Representative, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business growth.

Compensation and Perks

* Hourly rate: $18.00 - $20.00 per hour

• Expected hours: 40 hours per week
• Shift: 8-hour shift, Monday-to-Friday
• Benefits: Hands-on training, career growth opportunities, evenings off, and a competitive hourly rate

Application and Selection Process

If you're a motivated and customer-focused individual who is eager to make a difference in people's lives, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We will contact selected candidates to schedule an interview and discuss the next steps in the selection process.

License and Certification Requirements

* Property & Casualty Insurance License (Preferred)

• Life & Health Insurance License (Preferred)
• Ability to pass a pre-employment background check

Ability to Relocate

* Gunnison, CO 81230: Relocate before starting work (Required)

Work Location

* In-person work location, with opportunities for remote work in the future Don't miss this opportunity to join our team and make a difference in people's lives. Apply now to become a Customer Service Sales Representative at arenaflex and start your journey to success! Apply for this job