Senior Program Marketing Specialist, US Customer Programs (Remote)
Are you a strategic thinker with a passion for customer education and a knack for collaboration? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex, a global leader in healthcare technology, as a Senior Program Marketing Specialist on our US Customer Education and Programs team. At arenaflex, we're committed to alleviating pain, restoring health, and extending life for millions of people around the world. Our team of 90,000+ passionate people is driven by a shared mission to engineer extraordinary technologies that transform lives. As a Senior Program Marketing Specialist, you'll play a critical role in helping us bring innovative solutions to market, empowering patients to live life on their terms.
A DAY IN THE LIFE
As a Senior Program Marketing Specialist, you'll be responsible for managing peer-to-peer education programs supporting our Renal Denervation (RDN) Symplicity Blood Pressure Procedure. You'll work closely with internal stakeholders, including sales reps, market development specialists, and HCP faculty, to develop and execute programs that drive customer engagement and adoption. Your key responsibilities will include:
- Managing the execution of established Symplicity Blood Pressure Procedure Speaker Program series, including in-person peer-to-peer programs, national broadcasts, and IDN (Integrated Delivery Network) offerings
- Supporting field sales reps and market development specialists on the execution of programmatic offerings
- Liaising with HCP faculty to ensure on-label messaging and coordination of events
- Responsible for compliance and documentation for programs
- Project managing and gaining approvals for associated content and materials required to support customer education and programs
- Collaborating with internal partners to develop promotional items
- Working with HCP faculty and internal stakeholders to develop topic-specific content and webinars to support current educational needs
- Building a strong understanding of existing barriers to adoption of the Symplicity Blood Pressure Procedure and determining what customer education and new programs (or evolutions) are needed to support launch acceleration
- Traveling up to 20% of the time to support programs, conferences, POA meetings, and rep training
QUALIFICATIONS
To be successful in this role, you'll need:
- A Bachelor's Degree in Marketing, Sales, Customer Education, or a related field
- 5+ years of experience in Program Management, Marketing, Sales, or Customer Education in a medical device or healthcare industry (3+ years with an Advanced Degree)
- Preferred qualifications include:
+ Master's or other Advanced Degree + Content Development experience for HCPs + US marketing experience in complex matrix business structures + Ability to synthesize clinical data and technical information + Previous experience interacting with internal teams, sales force, senior management, and customers + Digital Marketing experience + Market Development experience + Presentation skills + Experience with Salesforce.com
ESSENTIAL SKILLS AND COMPETENCIES
To thrive in this role, you'll need:
- Strong strategic thinking and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment with multiple priorities and deadlines
- Strong project management skills, with experience managing multiple projects simultaneously
- Ability to analyze complex data and technical information
- Strong presentation and public speaking skills
- Experience with digital marketing tools and platforms
- Ability to travel up to 20% of the time
CAREER GROWTH OPPORTUNITIES AND LEARNING BENEFITS
At arenaflex, we're committed to helping you grow and develop your career. As a Senior Program Marketing Specialist, you'll have opportunities to:
- Develop your skills and expertise in program management, marketing, and customer education
- Collaborate with internal stakeholders to develop and execute programs that drive customer engagement and adoption
- Work on high-profile projects that impact the lives of millions of people around the world
- Participate in training and development programs to enhance your skills and knowledge
- Join a dynamic and inclusive culture that values diversity, equity, and inclusion
WORK ENVIRONMENT AND COMPANY CULTURE
At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our culture is built on a shared mission to engineer extraordinary technologies that transform lives. We value:
- Respect for people and their contributions
- Experiences that put people first
- Life-transforming technologies
- Better outcomes for our world
- Insight-driven care
- Fresh viewpoints
- Cutting-edge AI, data, and automation
COMPENSATION, PERKS, AND BENEFITS
As a Senior Program Marketing Specialist, you'll be eligible for a competitive salary and benefits package, including:
- Salary range: $90,400.00 - $135,600.00
- Flexible benefits package
- Short-term incentive plan (MIP)
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
HOW TO APPLY
If you're a strategic thinker with a passion for customer education and a knack for collaboration, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply for this job