Experienced Full Stack Customer Engineer – Distributed Cloud Solutions and Strategic Pursuits

At arenaflex, we're on a mission to empower businesses to digitally transform and thrive in an ever-evolving world. As a key member of our Strategic Pursuits organization, you'll play a pivotal role in driving business growth through the identification and execution of strategic opportunities that unlock new markets, acquire new customers, or grow existing ones. As a Customer Engineer in arenaflex Distributed Cloud, you'll work closely with our sales and pre-sales teams to offer and deliver complex distributed cloud solutions, leveraging your technical expertise to lead conversations on cutting-edge cloud offers and drive decisions that align with arenaflex services and delivery team innovation and capabilities.

About arenaflex

arenaflex is a global leader in cloud computing, helping organizations of all sizes to accelerate their digital transformation and achieve their business goals. With a presence in over 200 countries and territories, we deliver enterprise-grade solutions that leverage our cutting-edge technology and tools, empowering developers to build more sustainably. Our commitment to innovation, customer satisfaction, and diversity and inclusion makes us a trusted partner for businesses worldwide.

Responsibilities

As a Customer Engineer in arenaflex Distributed Cloud, you'll be responsible for:

• Creating and executing on new cloud offers, developing a business case, securing alignment from respective teams, addressing budget needs, and driving executive buy-in to secure customers and scale offers to the field once proven successful.
• Serving as a technical advisor and point of contact for strategic customers and accounts with non-standard requests and innovation needs.
• Building and maintaining strategic relationships with senior cross-functional key stakeholders in customer and/or partner organizations to deliver or manage quality technical solutions and services.
• Collaborating with internal or external developers/users/partners/clients/stakeholders to strategize surrounding solution code development.
• Traveling to customer sites, conferences, and other related events as required, acting as a public advocate for arenaflex and promoting our cloud solutions.

Essential Qualifications

To succeed in this role, you'll need:

• At least 10 years of experience with cloud native architecture in a customer-facing or support role.
• 8 years of experience in system design and one programming language (Java, C++, Python, etc.).
• 3 years of experience using ML/AI and building solutions.
• Experience with edge computing, distributed systems, or data center transformation.
• Proven ability to engage with and present to technical stakeholders and executive leaders.
• Fluency in English and Portuguese to interact with local stakeholders.

Preferred Qualifications

While not required, the following qualifications will make you an even stronger candidate:

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Experience in architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in data and information management as it relates to big data trends and issues within businesses.
• Experience managing distributed teams on large-scale programs globally.
• Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

Skills and Competencies

To excel in this role, you'll need:

• Strong technical expertise in cloud native architecture, system design, and programming languages.
• Excellent communication and presentation skills to engage with technical stakeholders and executive leaders.
• Ability to build and maintain strategic relationships with senior cross-functional key stakeholders.
• Strong problem-solving and analytical skills to drive business growth through strategic opportunities.
• Fluency in English and Portuguese to interact with local stakeholders.
• Ability to travel to customer sites, conferences, and other related events as required.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping you grow and develop your skills and expertise. As a Customer Engineer in arenaflex Distributed Cloud, you'll have access to:

• Ongoing training and development opportunities to stay up-to-date with the latest cloud technologies and trends.
• Mentorship and coaching from experienced professionals to help you achieve your career goals.
• Opportunities to work on high-visibility projects and contribute to the development of new cloud solutions.
• A dynamic and inclusive work environment that promotes equal opportunities to succeed.

Work Environment and Company Culture

arenaflex is a global organization with a diverse and inclusive culture. We're committed to creating a work environment that's respectful, supportive, and empowering. As a Customer Engineer in arenaflex Distributed Cloud, you'll be part of a team that values:

• Diversity and inclusion: We celebrate our differences and promote equal opportunities to succeed.
• Innovation: We're committed to staying ahead of the curve and delivering cutting-edge cloud solutions.
• Customer satisfaction: We're passionate about delivering exceptional customer experiences and building long-term relationships.
• Collaboration: We work together as a team to achieve our goals and drive business growth.

Compensation, Perks, and Benefits

As a valued member of the arenaflex team, you'll enjoy a competitive compensation package that includes:

• A salary that reflects your experience and qualifications.
• Comprehensive benefits, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career growth.
• A dynamic and inclusive work environment that promotes equal opportunities to succeed.

How to Apply

If you're a motivated and experienced professional with a passion for cloud computing and customer success, we want to hear from you! Please submit your resume in English, and we'll consider your application. We're an equal opportunity employer and welcome applications from diverse candidates. Apply Now! Apply for this job