Experienced Customer Service Representative – Office Operations and Support

At arenaflex, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a Customer Service Representative, you'll play a vital role in supporting our daily operations and ensuring the smooth running of our office. If you're a hard-working professional with a passion for delivering outstanding results, we want to hear from you!

About arenaflex

arenaflex has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our commitment to excellence and customer satisfaction has earned us a reputation as a leader in our industry. We're proud to be a part of the arenaflex team and are excited to welcome a new member to our family!

Responsibilities

As a Customer Service Representative, you'll be responsible for a variety of tasks that will help us optimize our procedures and deliver exceptional results. Some of your key responsibilities will include:

• Organizing our office and assisting associates in ways that optimize procedures
• Sorting and distributing communications in a timely manner
• Creating and updating records, ensuring accuracy and validity of information
• Scheduling and planning meetings and appointments
• Monitoring the level of supplies and handling shortages
• Resolving office-related malfunctions and responding to requests or issues
• Coordinating with other departments to ensure compliance with established policies
• Maintaining trusting relationships with suppliers, customers, and colleagues
• Performing receptionist duties when needed

Preferred Skills

While we're looking for a candidate with a strong foundation in customer service and office operations, we also value experience and skills in the following areas:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of "back-office" computer systems
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Knowledge of QuickBooks and Excel

Why Join Our Team?

We're not just looking for anyone to fill a role – we're looking for someone who shares our passion for delivering exceptional results and building strong relationships with our customers and colleagues. As a member of our team, you'll enjoy:

• Excellent compensation and benefits, including traditional benefits and perks like paid time off, flexible family scheduling, and continuing education opportunities
• A dynamic and supportive work environment that encourages growth and development
• Opportunities to work with a talented team of professionals who are dedicated to excellence
• A comprehensive benefits package that includes company-provided uniforms, an annual boot allowance, and a company-provided take-home vehicle
• A company phone and a Costco membership
• Chiropractic care (4 annual visits)

What We Offer

At arenaflex, we're committed to providing our employees with the tools and resources they need to succeed. Some of the benefits we offer include:

• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company-provided uniforms, including an annual boot allowance
• Company-provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

How to Apply

If you're a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and learn more about your qualifications and experience!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that is inclusive and respectful of all employees, and we're proud to be a part of a community that values diversity and inclusion.

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to chat with potential candidates and answer any questions you may have. [insert contact information] Thank you for considering arenaflex as your next career destination! We look forward to hearing from you soon. Apply for this job