Experienced Customer Development Manager – National Chain Sales and Retail Insights

Are you a data-driven professional with a passion for driving business growth and customer satisfaction? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, a leading industry-leader in the wine and spirits distribution industry. As an Experienced Customer Development Manager, you will play a critical role in supporting our top national customers, leveraging your analytical and thought leadership skills to execute category strategies and drive category and customer growth.

About arenaflex

arenaflex is North America's preeminent wine and spirits distributor, with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to investing in our people and fostering a culture of continuous learning and growth has earned us a reputation as a top employer in the industry.

Top Shelf Benefits

As a full-time employee of arenaflex, you can choose from a comprehensive menu of benefits, including:

• Comprehensive medical and prescription drug coverage
• Dental and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage
• Life insurance plans
• A 401(k) plan
• Tuition reimbursement
• A wellness program
• Parental leave
• Vacation accrual
• Paid sick leave
• And more!

Job Summary

The Customer Development Manager is the Insights and Analytics expert supporting a Top National Customer. This role involves analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. As a Customer Development Manager, you will be responsible for:

• Managing data sources to monitor the field execution of vendor programs & assortments
• Communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
• Staying informed of analytic best practices across the industry and providing effective information to deliver sales, margin, and market development goals
• Analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions
• Tracking category performance, including sales, profits, margins, and market share
• Developing, communicating, executing, and monitoring specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
• Creating and delivering effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats
• Evaluating and making recommendations on supplier performance to enhance the company's inventory & fill rate objectives
• Understanding and applying customer, consumer, and industry insights using market research data to deliver category growth
• Ensuring superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving
• Managing multiple priorities in a fast-paced environment and performing other job-related duties as assigned

Minimum Qualifications

* Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add

• Strong analytical, problem-solving, decision-making, and quantitative analysis skills
• Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations
• Understanding of National Chain Sales, Retail, and Distributor operations
• Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc)
• Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
• Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems
• Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel
• Strong leadership, decision-making capability, and a proven track record of success
• Intermediate to advanced knowledge of Excel and PowerPoint

Physical Demands

* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)

• Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
• Critical nature of this job may require extended hours, overtime, and weekends
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

arenaflex is an Affirmative Action/EEO employer, prohibiting discrimination and harassment of any type and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

How to Apply

If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at arenaflex. Apply Job! Apply for this job