Experienced Data Entry Representative – Billing Operations Support

At arenaflex, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. Our team is passionate about connecting people with the care, pharmacy benefits, data, and resources they need to live healthier lives. If you're looking for a challenging and rewarding role that will make a real impact, we invite you to join our team as an Experienced Data Entry Representative – Billing Operations Support.

About arenaflex

arenaflex is a global organization that's committed to advancing health equity on a global scale. We believe that everyone deserves access to quality healthcare, regardless of their background or circumstances. Our team is guided by a culture of diversity and inclusion, and we're dedicated to creating a workplace that's welcoming and inclusive for everyone.

Join Our Team

At arenaflex, we're not just looking for employees – we're looking for team members who share our passion for improving health outcomes and making a difference in the lives of our customers. If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we want to hear from you.

Primary Responsibilities

As an Experienced Data Entry Representative – Billing Operations Support, you'll play a critical role in supporting our Quest Diagnostics operations through various billing data entry processes. Your primary responsibilities will include:

• Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
• Following procedural guidelines to enter information in the systems and answering patient inquiries
• Navigating multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• Conducting basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Researching mail returns and updating invoices with current information in the appropriate billing system and noting the patient bills with actions taken
• Researching denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolving for re-billing

English Proficiency & Data Entry Proficiency Assessment

As part of our hiring process, you'll be required to complete an English proficiency and data entry proficiency assessment after applying.

Required Qualifications

To be successful in this role, you'll need to have:

• 1 year of data entry experience
• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours (Monday – Friday, 7:00am – 4:30pm) and occasional overtime on weekends and holidays

Preferred Qualifications

While not required, we're looking for candidates with:

• Medical billing experience
• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Benefits and Career Growth Opportunities

At arenaflex, we're committed to providing our employees with the support and resources they need to succeed. Our benefits and career growth opportunities include:

• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for career growth and professional development
• Recognition and rewards for outstanding performance

Work Environment and Company Culture

Our work environment is fast-paced and dynamic, with a focus on teamwork and collaboration. We're committed to creating a workplace that's welcoming and inclusive for everyone, and we're proud of our diverse and inclusive culture. Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join us.

Compensation and Perks

We offer competitive compensation and a range of perks, including:

• Competitive salary and bonus structure
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for career growth and professional development
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we want to hear from you. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

Equal Employment Opportunity

arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace

arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We look forward to hearing from you and exploring how you can join our team as an Experienced Data Entry Representative – Billing Operations Support. Apply for this job