Part-Time Weekend / Night Shift Customer Service Representative – Join arenaflex's Growing Team
Are you a customer service enthusiast looking for a part-time opportunity that offers flexibility and growth potential? Do you thrive in a fast-paced environment where no two calls are ever the same? Look no further than arenaflex, a reputable company that values its team members and invests in their success.
About arenaflex
arenaflex is a leading provider of HVAC services and products in the Southern Jersey area, serving customers in Turnersville, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown. Our commitment to customer satisfaction has earned us the highest rating in the area, and we're proud of our reputation for delivering first-rate service at affordable prices. Our highly trained technicians are passionate about their work, and we believe that if you don't love what you do, you can't deliver the best service and value to your customers.
Why Join arenaflex's Team?
We're not just looking for employees – we're building a team of dedicated professionals who share our values of accuracy, integrity, attention to detail, and expertise. As a part-time Weekend / Night Shift Customer Service Representative, you'll be an integral part of our office staff, working closely with our dispatchers and technicians to ensure seamless communication and exceptional customer service. Our competitive hourly wage of $15-$17, depending on experience, reflects our commitment to compensating our team members fairly for their hard work.
Benefits and Perks
As a member of our team, you'll enjoy a range of benefits and perks, including:
- Competitive hourly wage
- Opportunities for growth and professional development
- Potential to work remotely after completing the first month of training in the office
- Great benefits package
- Flexible scheduling to accommodate your needs
- Initial quick mobile-optimized application process
Responsibilities
As a Part-Time Weekend / Night Shift Customer Service Representative, your primary responsibilities will include:
- Answering phone calls, responding to customer needs through email, and scheduling appointments with customers
- Maintaining an organized system, including documenting and recording the correct services and keeping track of account changes
- Assisting with other miscellaneous office duties as needed
- Providing exceptional customer service and resolving issues in a timely and professional manner
Requirements
To succeed in this role, you'll need:
- Customer service experience
- Excellent phone skills, including fielding inbound and outbound customer and technician calls
- Ability to work independently and as part of a team
- Strong communication and problem-solving skills
- Flexibility to work a variety of shifts, including weekends and nights
Work Environment and Culture
Our office is a dynamic and supportive environment where teamwork and collaboration are encouraged. We're committed to creating a positive and inclusive culture that values diversity, equity, and inclusion. As a member of our team, you'll have access to ongoing training and development opportunities to help you grow professionally and personally.
Compensation and Benefits
We offer a competitive hourly wage of $15-$17, depending on experience, and a range of benefits, including:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for professional development and growth
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Location
arenaflex is located in West Berlin, NJ 08091.
Apply Now
Ready to join our team and start your career with arenaflex? Apply now and take the first step towards a rewarding and challenging role in customer service. Apply for this job