Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity
Join arenaflex, a global digital business services company, and embark on a rewarding career journey as a Pre-Licensed Customer Service Representative. At arenaflex, we're passionate about delivering exceptional customer experiences that make a meaningful difference in people's lives. As a Pre-Licensed Customer Service Representative, you'll play a vital role in helping our clients achieve their goals while fostering a culture of innovation, inclusivity, and growth.
About arenaflex
arenaflex is a global digital business services company that empowers businesses to thrive in a rapidly changing world. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment.
Unlock Your Potential
At arenaflex, we believe that everyone deserves a chance to grow and succeed. That's why we're offering a 5-day paid training program to help you prepare for the State Insurance Exam and become a Licensed Insurance Agent. You'll receive comprehensive training, study materials, and support to help you achieve your goals.
What to Expect
* A dedicated Trainer to guide you through the training process
- Study materials and resources to help you prepare for the exam
- Paid training and exam fees
- Support from our team to help you obtain your license in the 50 states/territories we operate in
Benefits of Working with arenaflex
* Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Your Role as a Pre-Licensed Customer Service Representative
As a Pre-Licensed Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same.
Responsibilities
* Resolve complex consumer issues and advise first-level representatives on high-level issues
- Assist policyholders with billing questions and concerns
- Provide support to policyholders with any policy changes requested
- Support policyholders' needs by providing recommendations and adjusting as necessary
Qualifications
We're looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need:
- 6 months of customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- 6 months of Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Work from Home Requirements
* Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 25.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required + Clean and quiet workspace
Join Our Community
At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer, and we're committed to diversity and inclusion in all aspects of our business.
Apply Now
If you're ready to embark on a rewarding career journey as a Pre-Licensed Customer Service Representative, apply now to join our team at arenaflex. Apply for this job