Answering Service Operator
Remote Answering Service Operator Job Type: Full-time / Part-time Schedule: Morning, Afternoon, and Evening Shifts Location: Remote
Job Description
We are a 24/7 remote answering service supporting a variety of businesses. Our operators handle inbound calls and follow specific instructions for each account to ensure accurate and professional message handling. We are currently hiring dependable and detail-oriented individuals for morning and afternoon/evening shifts. Schedule
- Morning shifts start times range from 5:30 AM - 7:45 AM PST
- Evening shifts may run as late as 11:00 PM PST
- Some weekend and holiday hours are required
- Must be reliable and consistent with scheduled hours
Responsibilities
- Answer inbound calls for multiple client accounts
- Follow detailed instructions for each account
- Use critical thinking to determine how to handle messages i.e. hold as non-urgent or dispatch urgently
- Take accurate messages
Requirements
- Moderate typing speed and basic computer skills
- Ability to multitask and stay organized
- Team-oriented with a positive attitude
- Dependable attendance and reliability are required
- Comfortable learning new systems
- Prior computer experience preferred
- Maintain a professional and friendly tone of voice even during periods of high call volume
Work Environment
- Must have a quiet, distraction free, private workspace
- Ability to maintain confidentiality, as calls may include sensitive information
- Must be able to stay focused and attentive during busy periods
Technical Requirements
- Reliable wired high-speed internet
- Personal computer or laptop capable of running required programs
- Noise cancelling headset
Benefits
- Health benefits available (HSA or health insurance options)
- Paid vacation time
- Fully remote position
- Supportive team environment
Training
- Paid training provided
- Wage increases available after fully trained
Please Call us at 530-872-6500 and leave a voicemail in order to apply. We will follow up with you in 48-72 hours . Pay: From $16.50 per hour
Benefits
- Health insurance
- Health savings account
- On-the-job training
- Paid time off
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