Business Development Representative

About the job

We are seeking a driven and results-oriented Business Development Representative to take ownership of the full sales process, from lead generation to account management. This full-time, remote role (based in Inner Sydney – Parramatta) is pivotal to driving business growth by converting opportunities into long-term client relationships. You will design and execute outreach strategies, manage the sales cycle, and collaborate closely with leadership to build a strong sales function in a fast-paced, entrepreneurial environment.

Key Responsibilities:

Lead Generation & Outreach Conduct outbound calls and prospecting to generate qualified leads. Build and manage lead databases through research and contact mining. Run LinkedIn campaigns targeting specific customer profiles. Represent the business at networking events, expos, and industry functions. Design and implement a full outreach strategy and sales system.

Sales Cycle & CRM Management Define, refine, and manage the sales cycle for efficiency and conversion. Manage CRM systems (Zoho, MONDAY.com, and related tools) for data accuracy and reporting. Handle appointment setting and calendar coordination with prospects. Support estimating and preconstruction teams in quote management. Capture notes, minutes, and next steps from on-site sales meetings and recordings.

Account & Customer Management Develop and execute outreach strategies for existing accounts. Drive customer engagement through Google review campaigns (calls and emails). Manage client touchpoints to build long-term relationships and repeat business.

Director & EA Support Take calls on behalf of the Director when unavailable, ensuring smooth communication. Act as a bridge between the Director, EAs, and clients to maintain momentum on deals. Provide sales support and reporting directly to leadership. Conduct full handovers of closed deals to Design, Preconstruction, and Construction teams.

Qualifications:

Proven experience in sales, business development, or account management. Strong communication and interpersonal skills with the ability to build rapport quickly. Proficiency in CRM platforms (Zoho and MONDAY.com experience highly desirable). Strategic mindset to design outreach systems, paired with hands-on execution skills. Ability to manage multiple priorities while maintaining strong attention to detail. Proactive, energetic, and results-driven, with a strong desire to grow business opportunities.