Accounts Receivable Specialist I
About this Role: This is a 6-8 month contract role with the possibility of conversion to full-time employee with the client. Schedule: 8 am to 5 pm EST M-F/ This will be remote, 5 days a week.________________________________________________________________________________________ Description:
- *Must have SAP/Salesforce/AR Recon experience.
- *Temporary Position
- **Pay is negotiable. Please provide your desired salary range on your application.
- Intermediate to advanced Excel experience
- Strong reconciliation skills
- Strong organizational skills; attention to detail
- Strong mathematical and analytical skills
- Demonstrated ability to resolve issues quickly, problem-solve and escalate appropriately.
Responsibilities
- Collaborates Across Departments and Customers - Works with internal departments and customer organizations to ensure billing, statements, disputes, and returns meet customer expectations.
- Customer Payment Analysis - Performs detailed payment analysis to determine actions required to resolve disputed items, including tracing sources of error, correcting billing documentation, and processing final billing.
- Manages Large and High-Profile Accounts -Reviews and oversees large and high-profile accounts for accuracy and resolution.
- Discrepancy and Dispute Resolution - Identifies payment discrepancies, initiates dispute resolution processes, and conducts follow-up as needed.
- Customer Communication - Maintains frequent contact with internal and external customers to address and resolve payments, disputes, and return issues.
- Reporting and Analysis - Generates and distributes reports to internal and external parties to facilitate work and decision-making processes.
Essential Qualifications
- Broad training in fields such as business administration, accounting, sales, marketing, or computer sciences, typically through completion of a two- to four-year degree or an equivalent combination of education and experience.
- More than three (3) years of experience in Business-to-Business (B2B) or Business-to-Government (B2G) collections and dispute resolution.
- Minimum of five (5) years of directly related and progressively responsible experience.
Preferred Qualifications
- Communication Skills
- Ability to communicate effectively, both orally and in writing.
- Problem-Solving Abilities - Demonstrated ability to resolve issues quickly, problem-solve effectively, and escalate appropriately when necessary.
- Accounting Knowledge of general accounting principles.
- Credit and Collections Expertise Familiarity with credit and collection operations procedures, including the reconciliation of A/R activity.
- Interpersonal Skills Strong interpersonal skills to build relationships with internal and external stakeholders.
- Reconciliation Skills Advanced reconciliation skills to manage complex account activities.
- Mathematical and Analytical Skills Strong mathematical and analytical abilities for problem-solving and data interpretation.
- Organizational Skills Strong organizational skills with a keen attention to detail.
Technical Skills Proficiency in Microsoft programs, including extensive knowledge of Microsoft Excel. Apply tot his job Apply To this Job