Experienced Full Stack Data Entry Clerk – Remote Order Processing and Customer Service
At arenaflex, we're on a mission to revolutionize the way we interact with our customers and process orders. As a key member of our custom and service order processing group, you'll play a vital role in ensuring that our customers receive exceptional service and that our order processing workflow runs smoothly. If you're a detail-oriented, organized, and customer-focused individual who thrives in a fast-paced remote environment, we want to hear from you!
About arenaflex
arenaflex is a leading provider of innovative solutions and services that empower businesses to succeed in today's fast-paced market. With a strong commitment to customer satisfaction and a passion for excellence, we're dedicated to building long-term relationships with our clients and partners. Our team is comprised of talented professionals who share a common goal: to deliver exceptional results and make a meaningful impact in the lives of our customers.
Job Summary
As a Full Stack Data Entry Clerk at arenaflex, you'll be responsible for processing customer orders accurately and efficiently while maintaining a high level of customer satisfaction. You'll work closely with our team to ensure that orders are processed quickly and accurately, and that our customers receive the best possible service. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
Responsibilities
* Performs all order entry functions, including prioritizing incoming orders, verifying match between the content of received orders and order form, entering any order with all data and notes, creating a computer-generated production ticket, editing an order, and sending to the next receiver.
- Performs all order entry functions, including editing the order, proofreading, and verifying.
- Provides customers with facility-related information via telephonic conversations.
- Works closely with insurance companies to determine patients' benefits for their skilled stay.
- Processes new business referrals promptly in our referral management system.
- Participates in ongoing communication with our facilities and clinical liaisons regarding referrals.
- Performs benefit verifications accurately using different insurance portals.
- Holds accountability for results and displays a sense of urgency when processing referrals.
- Supplies accurate information to the best of their knowledge per the data entry expectation list.
What We Offer
At arenaflex, we believe in providing our employees with a comprehensive benefits package that supports their physical, emotional, and financial well-being. Some of the benefits and perks we offer include:
- Medical/Dental/Vision insurance available - Plans starting as low as $20 a week
- 401(k)
- Paid time off and paid holidays
- Generous friend referral program
- Tuition assistance and up to $500 for certifications
- Volunteer community involvement opportunities
Requirements
* Previous health care admissions/marketing/sales experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced remote environment.
- Detail-oriented and organized with a strong focus on accuracy.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving skills and ability to think critically.
- Proficient in Microsoft Office and Google Suite.
Essential Skills and Competencies
* Strong communication and interpersonal skills.
- Ability to work in a fast-paced remote environment.
- Detail-oriented and organized with a strong focus on accuracy.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving skills and ability to think critically.
- Proficient in Microsoft Office and Google Suite.
- Ability to learn and adapt to new systems and processes quickly.
Career Growth Opportunities and Learning Benefits
At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:
- On-the-job training and mentorship.
- Access to online training and development resources.
- Opportunities for career advancement and professional growth.
- Recognition and rewards for outstanding performance.
Work Environment and Company Culture
arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is comprised of talented professionals who share a common goal: to deliver exceptional results and make a meaningful impact in the lives of our customers. We're committed to creating a positive and inclusive work environment that supports the physical, emotional, and financial well-being of our employees.
How to Apply
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that supports the physical, emotional, and financial well-being of our employees. Apply for this job