Experienced Remote Data Entry Representative – Customer Order Processing and Oracle System Management

At arenaflex, we're dedicated to providing a dynamic and supportive work environment that fosters growth, learning, and success. As a leading provider of innovative solutions, we're seeking a highly skilled and motivated Remote Data Entry Representative to join our team. This is an exceptional opportunity to work from the comfort of your own home, while contributing to the success of our clients and the arenaflex team.

About arenaflex

arenaflex is a forward-thinking organization that's committed to delivering exceptional results through our people, processes, and technology. We're passionate about creating a culture that values diversity, inclusion, and employee well-being. Our team members are the backbone of our organization, and we're dedicated to providing them with the tools, training, and support they need to succeed.

Job Summary

As a Remote Data Entry Representative, you'll play a critical role in processing customer orders, managing data, and ensuring the accuracy and efficiency of our clients' business systems. You'll work closely with our team to deliver exceptional customer service, while leveraging your technical skills and expertise to drive results. If you're a motivated and detail-oriented individual with a passion for data entry and customer support, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Process customer purchase orders in a timely and efficient manner, ensuring accuracy and compliance with company policies and procedures

• Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner, using Oracle and other software platforms as needed
• Review, verify, and make corrections as necessary to orders to ensure accurate information and order specifications
• Contact customers to resolve unclear issues and provide exceptional customer service
• Manage orders in the business system through the entire order cycle, ensuring seamless communication and collaboration with internal stakeholders
• Screen all international customer orders to ensure compliance with required regulations, policies, and procedures
• Gather information for measurement, analysis, and reporting, to drive business insights and improvement

Requirements

* 3-5 years of data entry and/or customer support experience, with a strong focus on customer interaction and technical skills

• Computer experience, including use of MS Word, MS Excel, MS Outlook, and Oracle
• Education: Associate's degree preferred, with a minimum of 2 years of experience
• Paid training and onboarding program to ensure success in the role
• Must be punctual, reliable, and dependable, with a strong work ethic and commitment to excellence
• Background check and drug test required
• Must be at least 18 years old, with a high school diploma or GED

Preferred Qualifications

* Experience with CRM and/or ERP business systems

• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Excellent communication and interpersonal skills, with the ability to work effectively with internal stakeholders and customers
• Ability to work in a fast-paced environment, with multiple priorities and deadlines
• Strong attention to detail and accuracy, with a focus on quality and precision

Benefits and Perks

* Competitive hourly rate: $17.00 - $17.50 per hour

• Weekly paychecks, with direct deposit or cash card pay options
• Medical, dental, vision, life, and other benefits, including paid sick leave and vacation time
• Casual dress code and climate-controlled environment
• Modern, high-tech workspace, with state-of-the-art equipment and technology
• Paid training and onboarding program, with ongoing support and development opportunities
• Advancement opportunities, with a focus on career growth and professional development
• Referral bonus and sign-on bonus, with eligibility requirements

Work Environment and Culture

* Remote work arrangement, with the flexibility to work from home

• Collaborative and supportive team environment, with a focus on employee well-being and success
• Dynamic and inclusive culture, with a commitment to diversity, equity, and inclusion
• Opportunities for professional growth and development, with a focus on career advancement and leadership development

How to Apply

If you're a motivated and detail-oriented individual with a passion for data entry and customer support, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our RPS Recruiter at [arenaflex email address]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [arenaflex email address] or 1-800-610-8920. Apply for this job